
How to Track Form Submissions in Google Tag Manager?
I’ve spent a lot of time wrestling with tracking form submissions in Google Tag Manager (GTM), and I know how frustrating it can be when things just don’t work as expected.
Forms behave in all sorts of unpredictable ways. Some refresh the page, some stay put, and others redirect users to a "Thank You" page.
And because there’s no universal rule for how developers build forms, you and I need different tracking approaches depending on the situation.
And since chances are you’re using form submission to also track how your Google ad campaigns are converting, it becomes super critical for us to get this right.
That’s why in this guide, I’ll break down the most effective ways to track form submissions, step by step, so you don’t have to figure it all out the hard way like I did.
Understanding the Tag and Trigger Relationship in GTM
Before we dive into the methods, let’s quickly cover the basics. GTM relies on two key components:
- Tags: These send data to platforms like Google Analytics 4 (GA4).
- Triggers: These tell GTM when to fire a tag.
To track form submissions properly, you need:
- A GA4 event tag that sends a form submission event to GA4.
- A trigger that detects when a form is successfully submitted.
Step-by-Step: Creating a GA4 Event Tag
- Go to Tags in GTM and click New.

- In Tag Configuration, select Google Analytics: GA4 Event.

- In the Measurement ID field, insert your GA4 tracking ID (or use a Constant Variable if you’ve set one up).
- In the Event Name field, enter "generate_lead" (this is a recommended GA4 event, but you can change it if needed).

- Leave the Triggering section empty for now. We’ll configure that next.
- Click Save.
At this point, the tag exists but doesn’t do anything because there’s no trigger.
Now, let’s set that up based on how your form behaves.
Method 1: Track Form Submission Using GTM’s Built-in Form Submission Trigger
In an ideal world, GTM’s built-in Form Submission trigger would work for every form.
But in my experience, it rarely does. This trigger only works if the form fires a native submit event, which many modern forms (especially AJAX-based ones) don’t.
Step-by-Step: Configuring the Form Submission Trigger
- In GTM, go to Variables > Configure and enable all Form Variables (Form ID, Form Classes, Form Target, Form Text, etc.).

- Navigate to Triggers and create a new trigger:
- Choose Form Submission as the trigger type.
- Choose Form Submission as the trigger type.

- Check Wait for Tags and set a delay (e.g., 2000 milliseconds) to ensure tracking before the page redirects.
- Enable Check Validation to ensure only valid submissions are tracked.
- Under "Enable this trigger on…", set Page Path contains / so it works across the site.

- Click Save.
Assigning the Trigger to the GA4 Event Tag
- Open the GA4 event tag.
- In the Triggering section, select the Form Submission trigger you just created.
- Click Save.
- Enable Preview Mode in GTM and test it by submitting a form.
- Check the GTM Debug Panel to see if a Form Submit event appears.
- If it appears, great! The trigger works.
- If it doesn’t, your form likely prevents the submit event. Move on to the next method.
- If it appears, great! The trigger works.
Method 2: Track Form Submissions via a "Thank You" Page
If your form redirects users to a confirmation page after submission, this is the easiest and most reliable tracking method.
The one mistake I see folks repeat often is they link to this thank you or add it in your sitemap.
The way this method works is it sends an event every time this page is loaded.
So you want to double check to ensure that people don’t land on this page through other sources.
Step-by-Step: Setting Up a Thank You Page Trigger
- In GTM, go to Triggers and create a new trigger.
- Choose Page View as the trigger type.

- Select Some Page Views and define the condition:
- If the URL is static (e.g., https://www.example.com/thank-you), set Page Path equals /thank-you.
- If the URL is dynamic, use Page URL contains thank-you (just make sure it’s unique).
- If the URL is static (e.g., https://www.example.com/thank-you), set Page Path equals /thank-you.

- Name the trigger something clear (e.g., "Pageview – Form Submission").
- Click Save.
Assigning the Trigger to the GA4 Event Tag
- Open the GA4 event tag.
- In the Triggering section, select the Thank You Page trigger.
- Click Save.
- Enable Preview Mode and test by submitting the form.
- Verify in GA4 Debug View that the event fires only when users reach the confirmation page.
This method is foolproof as long as users can’t access the "Thank You" page without actually submitting the form.
Enhancing Tracking with Custom Parameters
If you have multiple forms on your website, tracking just a generic "form submission" event isn’t enough.
You need to capture more details that help differentiate between each form submission, such as:
- Form ID: A unique identifier assigned to each form, which can be extracted using GTM’s built-in variables.
- Form Name: Some forms may not have an explicit ID, but they may have a specific name attribute that can be tracked.
- Page URL: If each form is located on a unique page (e.g., /contact-us vs. /signup), capturing the URL will help differentiate where the submission occurred.
- Form Type: If you have multiple lead capture forms (e.g., demo request, newsletter signup, contact form), you can categorize submissions based on the form's purpose.
Step-by-Step: Adding Custom Parameters to the GA4 Event Tag
- Enable Form Variables: Go to Variables > Configure, and enable all Form Variables (Form ID, Form Classes, Form Target, Form Text, etc.).
- Modify Your GA4 Event Tag:
- Open your GA4 event tag in GTM.
- In the Event Parameters section, click Add Row.
- Define custom parameters for form tracking:
- Parameter Name: form_id → Value: {{Form ID}}
- Parameter Name: form_name → Value: {{Form Name}}
- Parameter Name: page_path → Value: {{Page Path}}
- Parameter Name: form_id → Value: {{Form ID}}
- Open your GA4 event tag in GTM.
- Save and Test:
- Enable Preview Mode in GTM.
- Submit different forms on your site and check if the correct form details appear in the GTM Debug Panel.
- If the values are being captured correctly, publish the changes.
- Enable Preview Mode in GTM.

If you want to use this data in GA4 reports, you’ll need to register it as a Custom Dimension:
- In GA4, go to Admin > Custom Definitions.

- Click Create Custom Dimension.
- Define each parameter:
- Name: Form ID → Event Parameter: form_id → Scope: Event
- Name: Form Name → Event Parameter: form_name → Scope: Event
- Name: Page Path → Event Parameter: page_path → Scope: Event
- Name: Form ID → Event Parameter: form_id → Scope: Event

- Click Save.
By implementing this setup, you ensure that every form submission is attributed to the right form, providing clearer insights into form performance, lead quality, and conversion attribution.
Conclusion
The right tracking method depends on how your form behaves:
- Use the Form Submission trigger if GTM’s listener detects the event.
- Use the Thank You page method if the form redirects after submission.
- Use click tracking for AJAX-based forms.
Test everything thoroughly in Preview Mode to ensure you’re capturing data correctly.
I’ve been through enough form tracking struggles to know that what works on one site may completely fail on another.
Hopefully, this guide saves you a lot of time and frustration!
If you’re looking to see what the paid media marketing pros are up to, you should come and hang with them in the community.
The community is where you can ask the questions you wouldn’t post on LinkedIn and get insights that you wouldn’t find on Google.
You get access to:
- Weekly experiments with real data: No guesswork, just tested strategies from real campaigns.
- Templates & playbooks: Proven frameworks to streamline our processes and improve efficiency.
- Masterminds & expert discussions: Stay ahead of strategies, tactics, and ad platform changes instead of reacting late.
- Benchmarking against top B2B advertisers: Learn what’s working for others running high-budget campaigns.
Come, sign up and see what the pros are talking about in the community. It takes less than a minute to sign up.
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Other Articles You May Enjoy.

B2B Advertising in 2024: The Definitive Guide
Today I’m going to give you a crash course in B2B advertising.
In this comprehensive guide I’ll cover:
- What is B2B advertising?
- 7 ways B2B differs from B2C
- 20 B2B Terms and Metrics you need to know
- Top 3 B2B Revenue Models
- B2B ad examples by revenue model
- How to create a B2B advertising strategy
- The Five Stages Model
- The Best B2B Ad Channels
- Advice from 20 B2B Advertising Experts
So if you need to get up-to-speed on B2B as quickly as possible, you’ll love this guide.
Let’s get started 🔥
What Is Business-to-Business Advertising?
B2B advertising is the process of any paid marketing efforts directed toward influencing multiple individuals within a company for a purchase decision (known as a buying committee) vs a single consumer.
7 Differences between B2B and B2C Advertising:
- Longer sales cycles (3 - 36 months)
- Larger average deal sizes (< $1,000 - $250,000+)
- More stakeholders involved in the purchase decision (ex: c-suite, finance)
- Focus on impacting the entire buyer's journey not just the first conversion (unlike B2C).
- Smaller audiences (< 300,000) with a focus on reaching the right person and company vs B2C with broad audiences ( > 300,000) as more people can purchase your product.
- B2B requires strategic alignment between marketing and sales as you’re joining forces (inbound and outbound) to win accounts.
- B2B supports multiple revenue models, the big three being; product-led, sales-led, and hybrid. Whereas e-commerce is solely product-led.
Check out more examples in the article: B2B vs B2C Advertising: 8 Differences & Examples You Need To Know.
20 B2B Terms and Metrics you Need to Know
One of the first things you realize when you get into B2B is how much jargon there is! MQL, SQL, ACV, ARR, and the list goes on!
In order to make sure you understand the language, here’s 20 B2B terms and metrics you need to know:
Unfortunately there are many more terms you’ll need throughout your B2B career 😂 and every company creates their own (it’s a constant struggle) but these 20 will give you a solid foundation. For a great list of b2b terms check out our B2B Advertising Glossary.
Top 3 B2B Revenue Models
If you’re working in B2B there are three common revenue models you’ll likely work with.
If your job is to promote this organization, understanding the revenue model is key as it will change everything from how you approach your strategy, the offers you choose, channels, and more.



B2B Ad Examples by Revenue Model:
Sales Led
Product Led
How to build a full-funnel B2B Advertising Strategy
Now that you know how B2B differs from B2C.
How do you build a full-funnel B2B advertising strategy?
Full-funnel refers to building a strategy that covers all touch points along the customer journey.
This means advertising to individuals who are (e.g. Eugene's Schwartz Stages of Awareness):
- Unaware = have no clue they even have a problem in the first place (ex: blissfully mismanaging customer relationships)
- Problem Aware = know they have a problem but are not sure how to solve it (ex: realize managing customer relationships is important but don't know how).
- Solution Aware = need help deciding on the right solution (ex: should I use Google Sheets, a filing cabinet 😂 or a CRM?).
- Product Aware = know of your brand/product but not sure if you're the best option (ex: comparing CRM software; Salesforce vs HubSpot vs Pipedrive).
- Offer Aware = know of your brand and exactly how you can help but need some nudging (ex: pricing discounts, better contract terms, customer references).
- Most Aware = Existing customers, familiar with your brand and working with you (ex: referral program).
Understanding your prospects' stage of awareness allows you to create messaging, and offers that better resonate with where they are in the customer journey.
It helps to have a model (think of it like a map) to make complicated topics simple.
We’re going to use The Five Stages model covered in our course Building a Paid Media Program.
Here’s how it works:
Based on the stage; the outcome, awareness level, offers, tactics, and KPIs differ.
- Outcome = the end goal you're trying to achieve in each stage.
- Awareness = the familiarity level of your brand/product/solution.
- Offers = what you're providing your target audience in each stage.
- Tactics = how you're going to actually execute your strategy per stage.
- KPIs = how you're going to measure success in each stage.
Let's dive into examples for each stage so you really understand!
The Five Stages Model
Stage 1: Create
Stage 2: Capture
Stage 3: Accelerate (Sales Led) / Activate (Product Led)
Stage 4: Revive
Stage 5: Expand
The Five Stages model allows you to plan across all the lifecycle stages past initial conversion.
Ultimately no one knows for certain where someone is in their buyer's journey and everyone moves through it at different speeds. Use your best judgment.
If you're confused on which stage someone would be, remember the target audience's level of awareness dictates the stage they fall under.
Which stage should you invest in?
Generally speaking if you want to maximize ROI in the short-term you should work from the bottom of the Five Stages and move towards the top (Expand → Create).
You don't have to build a full-funnel strategy at once, take it one stage at a time.
Putting The Five Stages into practice
- Decide on which stage you want to focus on based on the outcome you’re after. If you have a smaller budget (ex: < $5,000/month) focus exclusively on one stage first.
- Once you’ve decided on the stage fill in your budget, and leading + lagging KPIs. If you’re unsure of what KPIs to select refer to Module 5- Lesson 1 of Building a Paid Media Program.
- Next decide on which channels you’ll advertise on to reach individuals in this stage and how you’ll target them and exclude the wrong audience. If you’re unsure of what channels to advertise on, refer to Choosing the BEST channels.
- Finally decide on what offers you’re going to promote in these channels for this stage (the offers listed above are only examples to give you ideas).
- If you’re targeting multiple stages repeat steps 1-4 for each.
Click here to become an AdConversion student and get free access to The Five Stages planning template in Module 2 - Lesson 1 where we cover how to build your paid media strategy in depth.

After you’ve filled in The Five Stages planning template you now have your strategy in place and can easily move into execution and start assembling your campaigns, creatives, and messaging.
What are the BEST B2B advertising channels?
The obvious answer is where your audience hangs out online!
But not all channels are equal, some are more effective at certain stages.
Most channels can be grouped into these 5 primary categories ↓
How to decide on the best channel?
There's four key criteria to consider when deciding on a channel:
- Targeting options
- Media cost
- Reach
- Policy
Let's dive into each ↓
If the channel you’re considering meets all four of these criteria then you should consider running a test campaign for $100 to get your real average CPC & CPM.
Recommended Channels by Stage
Based on my experience these channels work best for each stage:
(Use this as inspiration not restriction)
Let this be a guide to help you get started, take what serves you and abandon the rest.
Test what works for you until proven otherwise.
Advice from 20 B2B advertising experts
One of the best parts about being in B2B is the quality of marketers in this space.
We asked 20 B2B advertising experts:
What’s 1 tip you’d share with new marketers getting into B2B advertising?

50+ Ad Specs for The Top 10 Ad Platforms
Have you ever wondered what dimensions does that ad require? 🤔
Then started searching to find the answer? (same here lol)
To save you (and ourselves) trouble, we gathered the most popular ad specs across 10 channels in one place:
- Google Display Ad Specs
- LinkedIn Ad Specs
- Twitter (X) Ad Specs
- Quora Ad Specs
- Reddit Ad Specs
- YouTube Ad Specs
- Google Discovery / Demand Gen Ad Specs
- TikTok Ad Specs
- Meta Ad Specs
⭐️ Bookmark this article and refer back to it when you need ad specs.
Google Display Ad Specs
Source: support.google.com
Browse examples at adstransparency.google.com
LinkedIn Ad Specs
Source: business.linkedin.com
Browse examples at: linkedin.com/ad-library/home
X (Twitter) Ad Specs
Source: business.twitter.com
- You can request to have video lengths increased up to 10 minutes
- Carousel can use images or videos but must be in the same aspect ratio (ex: 1:1 or 16:9)
Quora Ad Specs
Source: image ads, video ads
Reddit Ad Specs
Source: reddit.my.site.com
* Headlines will be truncated to 100 characters on mobile/mobile web for the conversation placement.
Youtube Ad Specs
Source: support.google.com
Browse examples at adstransparency.google.com
Google Discovery / Demand Gen Ad Specs
Source: support.google.com
Browse examples at adstransparency.google.com
TikTok Ad Specs
Source: ads.tiktok.com
Browse examples at library.tiktok.com/ads
Meta Ad Specs (Facebook/Instagram)
Source: business.facebook.com
Browse examples at: www.facebook.com/ads/library
Resources for Mastering B2B Advertising
Hope you found this ad specs article useful!
If you’re serious about mastering B2B advertising then you definitely need to join 1,000+ B2B marketers leveling up their paid advertising skill sets in AdConversion.
Here’s 4 reasons why you should consider joining. Every one of our on-demand courses are:
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• Scale their ideas
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• Make a positive impact
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Takes < 90 seconds to sign up (seriously I timed it 😂)
People Also Ask
How often do ad platforms update their ad specifications, and how can I stay informed about these changes?
Ad platforms periodically update their ad specs to accommodate new features or policies. To stay informed, regularly check the official guidelines of each platform and subscribe to their newsletters or blogs for updates.
What are the common pitfalls to avoid when designing ads to meet platform specifications?
Common pitfalls include using incorrect dimensions, exceeding file size limits, and neglecting safe zones, which can lead to ad disapproval or poor display. Always adhere to the latest specifications and test your ads across devices.
How can I ensure that my ad creatives are optimized for both desktop and mobile viewing?
Design responsive ads that adapt to various screen sizes. Utilize platform-specific preview tools to see how your ads render on different devices, ensuring readability and visual appeal across all formats.
Are there tools available to streamline the creation of ad creatives that comply with multiple platform specifications?
Yes, tools like Canva, Adobe Creative Cloud, and Figma offer templates tailored to various platform specs, simplifying the design process and ensuring compliance.
How do ad specifications impact the performance and effectiveness of my advertising campaigns?
Adhering to specifications ensures that your ads display correctly, preventing issues like cropping or distortion. Properly formatted ads enhance user experience, leading to better engagement and higher conversion rates.

3 Powerful Strategies For Scaling SaaS Google Ads You Need To Know
Google Ads is a blessing and a curse.
You're blessed with intent and cursed with scale.
It’s a powerful channel for scaling pipeline for SaaS startups but low search volume is a challenge.
In this article you’re going to learn 3 powerful strategies for scaling your SaaS google ads further.
This won’t solve your limited search volume issues that's just the nature of your target keywords and B2B SaaS but these strategies will help you squeeze more performance from your account.
Let’s dive into it 👇
TABLE OF CONTENTS
- Strategy #1: Broad Match Discovery
- Strategy #2: Advertising outside of English
- Strategy #3: Industry campaigns
Strategy #1: Broad Match Discovery
Before you click away I’m not talking about using broad match in the traditional sense.
Where you let Google show your ads for WHATEVER they think is relevant.
Broad match discovery is where you combine broad match keywords AND an audience.
It essentially means you’re giving Google the flexibility to show your ads for whatever they feel is relevant but within the confines of your targeted audience.
I would not recommend testing this approach unless you have:
- Strong negative keyword lists
- Proven converting phrase match keywords
- Significant conversion volume (> 15/month)
The benefit is you get to scale your top keywords safely past phrase match.
How to implement broad match discovery:
Step 1: Find proven converting phrase match keywords
Review your performance across converting phrase match keywords to identify which you’re going to prioritize testing with broad match discovery.
Don’t rely on “total conversions” make sure you’re viewing performance by keyword based on the custom metrics that matter for your business (ex: Demo, Trial, SQL, SAL, Opp, etc).

Once you’ve identified some worthwhile keywords it’s time for step 2.
Step 2: Brainstorm your targeted audiences
Google has 5 audience types you can leverage for targeting in your search campaigns.
- Your data = website visitors or contact lists
- In-market = people actively researching a given topic
- Life events = people who’ve accomplished a life milestone (ex: create a business, get married)
- Detailed demographics = industries, company sizes, education level.
- Affinity = people who are interested in a certain topic

You can use a mixture of all these different types of audiences to layer on top of your broad match discovery campaigns.
If you’re dealing with < 500 searches/month for your keywords I recommend clustering a minim of 10-15 audiences on top of your campaigns to help with delivery.
Step 3: Setup a campaign experiment
The safest way you can test broad match discovery is in a 50/50 experiment alongside your top converting phrase match campaign.
You can easily AB test in Google Ads using the campaign experiments feature.
Located under Campaigns > Experiments

Using this feature build an experiment splitting the traffic by 50% for your original campaign vs the experiment version using broad match AND the targeted audiences you brainstormed in step 2.
Strategy #2: Advertising outside of English
English is the most competitive language in the world with the majority of advertisers.
We’ve seen reductions of up to 70% in our average CPC targeting other languages.
If your company has the resources to sell in multiple languages – take advantage of localization!
Localization campaigns are when you target keywords, write ad copy, and design landing pages that all are in your audience's native language (ex: Spanish, German, Portuguese).
You’ll reap the benefits of lower costs due to less competition.
The downside however with localization is search volume.
If you’re already advertising in English outside of North America and finding success, definitely recommend testing this strategy.
How to implement localized campaigns:
Step 1: Find proven converting phrase match keywords
Review your performance across converting phrase match keywords to identify which you’re going to prioritize testing with broad match discovery.
Don’t rely on “total conversions” make sure you’re viewing performance by keyword based on the custom metrics that matter for your business (ex: Demo, Trial, SQL, SAL, Opp, etc).

Step 2: Brainstorm your targeted languages
Ask your internal team what languages your sales team is able to sell in.
Based on your options make a list of potential languages.
Next, if you’re advertising outside of North America, review the top performing countries and identify their local languages and see if you have the internal resources that can speak that language.
If you can’t sell in this language then this strategy won’t make sense.
Step 3: Hire a local translator
Don’t make the mistake of relying on Google Translate to perform the bulk of your translation.
You’ll want to hire a translator that grew up in the area in which you want to advertise.
For instance, if you’re advertising in Portuguese.
The dialect for Europeans living in Portugal and those living in Brazil is very different.
A local Brazilian can tell if it’s not their dialect just like a native Portuguese.
I recommend hiring locals off Upwork can be as low as $12/hour depending on the language.

These translations will make a world difference in your ad and landing page copy.
Strategy #3: Industry campaigns
Industry campaigns can be great for coverage and quality.
This is where you’re going to bid on a desired keyword and add a related industry term.
For example, let’s say bidding on the keyword “crm software” here’s how you can modify this keyword to make it industry specific:
- healthcare crm software
- crm software for fintech
- crm software for small businesses

The benefits of industry campaigns:
- Personalized ad copy that can yield greater CTRs
- Higher quality leads due to a more qualified search term
- Lower cost per click prices due to less competition
The downside however is search volume (the constant struggle of Google for SaaS 😅).
How to implement industry campaigns:
Step 1: Find proven converting phrase match keywords
Just like the other strategies we’re going to identify proven keywords first that we can create industry variations for.
Step 2: Brainstorm your target industries
Run a win rate analysis in your CRM and understand which industries have the shortest sales cycles and largest deal sizes? Based on your findings, prioritise the industries in which you want to target.
Step 3: Build and prevent keyword overlap
Once you have your keywords and target industries you’re ready to build your campaigns.
Make sure to add your industry terms as negative keywords in your generic non-brand campaigns.
Otherwise you can have people seeing your generic ads for your industry terms.
Hope you found this article helpful!
Best of luck scaling your Google Ads campaigns for your SaaS.
From Clicks to Conversions: Master Google Ads for B2B 🔥
If you want to become a Google Ads pro, check out our free B2B Google Ads courses, where you'll learn how to launch, optimize, and scale your campaigns to drive pipeline and revenue.

Here's what you'll learn in each course:
⚙️ B2B Google Ads 101 - How to Launch Dangerously Effective Campaigns for Beginners
- The Googleverse: The Game You're Playing & How To Win
- Measurement: How to Make Sure You're Profitable
- Targeting: How to Show Up For the Right Searcher
- Planning: Putting It All Together
🎯 Google Ads 102 - How to Clicks Into Profit
- Visibility: How To Find the Hole Sucking Profits
- Workflows: How to Optimize On a Daily, Weekly, Monthly & Quarterly Basis
- Experimentation: How to Test & Automate Profitability
- Troubleshooting: How To Solve Inevitable Problems
🚀 Google Ads 103 - How to Scale Google Ads For Advanced Advertisers
- Methodology: How to Vertically Scale Google Ads From A-Z
- Campaigns: Scaling Horizontally Through Campaign Themes
- Channels: Scaling Outside of Paid Search
Click Here to Join 1,000+ B2B Marketers Today and start leveling up your advertising skill set.
Takes < 90 seconds to sign up (seriously we timed it 😂)
People Also Ask
How can I effectively measure the success of my Google Ads campaigns for SaaS products?
Utilize key performance indicators (KPIs) such as conversion rates, cost per acquisition (CPA), and return on ad spend (ROAS). Implement tracking tools like Google Analytics to monitor user behavior and campaign performance.
What are the best practices for creating compelling ad copy that resonates with my target audience?
Focus on highlighting unique selling propositions (USPs), addressing customer pain points, and including clear calls-to-action (CTAs). A/B testing different ad variations can help determine what resonates most with your audience.
How can I optimize my landing pages to improve conversion rates from Google Ads traffic?
Ensure landing pages are relevant to the ad content, load quickly, and have a clear, concise design. Incorporate strong CTAs and minimize distractions to guide users toward the desired action.
What role does keyword research play in the success of Google Ads for SaaS, and how should I approach it?
Keyword research is crucial for targeting the right audience. Use tools like Google Keyword Planner to identify high-intent keywords relevant to your SaaS product, and consider long-tail keywords to capture more specific search queries.