10 Expert Tips For Scaling Google Ads Demand Capture

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Diego Oquendo

Do you need to scale your paid search campaigns and find new ways to increase demand capture?

As the head of Marketing at Catalyst, I build and mentor teams to maximize ROI in paid ad channels including Google.

Here’s my top 10 tips & tactics to scale your Google ads efforts.

(In no particular order, they all matter) 

TABLE OF CONTENTS:

Tip #1 - Leverage Dynamic Keyword Insertion (DKI)

DKI is a powerful method to improve the relevancy of your ads based on user search terms. 

When managing ad groups with multiple keywords on a similar theme, this technique ensures that you are displaying ads that closely align with users' query terms.

Google Ads interface with options for keyword insertion, countdown insertion, and location insertion in ad creation.

How Dynamic Keyword Insertion Works:

DKI automatically updates the ad’s headline to include the exact keywords that triggered the ad. 

This way, the ad's first impression is highly relevant to the user's search, which improves overall engagement.

Even a slight increase in click through rate (CTR) can impact the performance of a campaign by driving more traffic to the landing page.

Best Practices for Using Dynamic Keyword Insertion:

Prioritize the First Headline: Always aim to have the first headline of your ad matches as closely as possible to the user’s search query. 

Group Keywords by Theme: Make DKI more effective by grouping your keywords by themes.

There are generally 6 buckets of themes for search ads:

  • Brand
  • Non-brand
  • Competitive
  • RLSA (Search Remarketing)
  • Content
  • Dynamic Search Ads

With this organization, DKI can create more coherent ads that display the most relevant headline for each bucket.

Tip #2 - Tap into Device & Location Bid Modifiers

A critical aspect often overlooked in Google ads is the optimization of device and location modifiers. 

For most B2B SaaS campaigns, the quality of traffic can vary significantly across different devices.

Desktop vs. Mobile vs. Tablet: 

Typically, desktop traffic yields the highest quality in terms of conversion rates and user intent. 

Users on desktops are generally more engaged and possibly in a professional setting, compared to mobile users who might be multitasking or browsing casually. 

Tablets often perform the worst in terms of conversion rates and traffic quality, which is why many advertisers choose to exclude them entirely from campaigns.

Strategic Use of Location Modifiers:

If you target several states or countries, you should modify your bids based on the areas that perform best.

This could mean adjusting bids upward in high-performing regions to capture more traffic or decreasing bids in lower-performing areas to conserve budget. 

In extreme cases, you can exclude low-performing regions altogether.

Google Ads interface showing location settings with options for targeting and location exclusions.
google ads location settings with targeted locations and bid adjustments for the United States and Canada.

Pro Tip:

Start with a conservative approach focused on proven strategies. As results come in and budget allows, gradually introduce new variables and expand your focus to optimize the overall campaign performance. Maintain detailed records of campaign performance across different devices and platforms. This data will be invaluable for making informed decisions about where to allocate resources most effectively.

Tip #3 - Shift Towards Smart Bidding ASAP

Smart bidding strategies can help improve campaigns’  performance by focusing on conversions rather than clicks. 

The Maximum Conversion strategy is particularly effective, as it lets Google optimize your bids to meet a specific CPA target, ideal for campaigns with regular conversions.

Google Ads settings page showing bidding options with target CPA set at $510 for conversion focus.

Key Considerations for Smart Bidding:

Google recommends having at least 30 conversions per month to effectively utilize Target CPA. 

However, for campaigns with lower conversion rates, setting a minimum threshold of 10-15 conversions can still be sufficient.  

Ensure that your conversions are properly set up and that Google receives clear signals about which conversions to prioritize by setting specific values for each conversion action. 

This is crucial for smart bidding algorithms to function properly, as mixed signals can dilute the focus of your campaign optimization.

Pro Tip:

For businesses, especially in B2B sectors where conversion volumes are low, it's important to track higher funnel events. These can include engaged visits, interaction with forms, and even form abandonment. Each of these steps can be set through Google Tag Manager (GTM), providing richer data for optimization. Apply a structured conversion funnel that captures various stages of user engagement. From initial website interaction to form submissions or CRM entries, each stage should be defined and tracked as separate conversion events. You can then design custom goals and bundle your conversion actions together to add them to your campaigns.

google ads goals summary with custom goals and conversion actions across 16 campaigns

Tip #4 - Sync Your CRM with Google Ads

Performance marketers thrive on optimizing for meaningful conversions. It will take emotions out of the decision-making process.

Integrating CRM lifecycle stages into Google Ads can profoundly impact your ad optimization and overall marketing strategy. 

By linking stages such as MQL (Marketing Qualified Lead), SQL (Sales Qualified Lead), opportunities, and customer status directly from a CRM platform like HubSpot, you enable a more nuanced and powerful approach to ad targeting and bid adjustments.

How to Implement Your CRM Sync:

Depending on your CRM system, various tools and plugins can facilitate this integration. Ensure that the tool you choose can sync data reliably and in real-time to maintain accuracy in your campaigns.

Define which CRM milestones are important for your campaigns and set Google Ads to track these as conversions

Use the data from your CRM to set up automation rules in Google Ads. For example, you could decrease bids or pause campaigns if the cost per SQL exceeds a certain threshold, ensuring you maintain profitability.

Regularly review the data flow and synchronization between Google Ads and your CRM to ensure accuracy. Adjust your strategies based on new insights and continually refine your approach to improve outcomes.

Tip #5 - Steer Away From Broad Match As Much As Possible

Broad match can drive a high volume of traffic due to its extensive reach. This can result in a large number of conversions, which initially might seem cost-effective. 

However, the quality of these conversions often needs to be revised when scrutinized more deeply in the sales funnel.

Despite lower upfront costs, the conversions from broad match often fail to convert into valuable leads or sales. 

They may also attract clicks from irrelevant queries, leading to wasted ad spend and diluted performance metrics.

Best Practices for Keyword Match Types:

Phrase match offers a balance by allowing your ad to show only when a searcher's query includes the exact phrase or close variations of the phrase, in the same order. This strikes a better balance between reach and relevance, providing more control than Broad match type.

Exact match targets queries that are much closer to the keywords. 

While this reduces reach, it increases the relevance and quality of traffic, making it ideal for targeting high-intent users and optimizing conversion rates.

Regardless of the match type used, a comprehensive negative keyword list is crucial.

Finally, test different match types to see what works best for your specific campaigns. This could mean comparing the performance of Phrase match versus Exact match or testing different variations of your keywords.

Tip #6 - Take Advantage of the Google Ads Editor

Google Ads Editor is an indispensable tool for marketers aiming to streamline their campaign management processes. 

This desktop application allows users to manage their Google Ads campaigns offline, offering robust functionalities for bulk editing and optimization.

Google Ads Editor is particularly advantageous for managing large accounts with numerous campaigns and extensive lists of keywords.

Best Practices for Using Google Ads Editor:

Develop a standardized template with predefined columns and settings that align with your campaign's requirements. 

This setup ensures that you can quickly import data from spreadsheets directly into Google Ads Editor without compatibility issues.

Always synchronize Google Ads Editor with your online account to ensure all changes are up-to-date and to avoid discrepancies between offline edits and online status.

Before uploading changes to the live environment, use the review function to ensure accuracy and prevent potential errors from impacting your campaigns.

While Google Ads Editor is incredibly powerful, it does have a learning curve.

 Invest time in learning its features and shortcuts. 

Tip #7 - Lean on Google Ads Script & Rules

Automation is a key component in optimizing campaigns. Google Ads scripts and rules offer powerful tools to automate routine tasks and strategic operations.

Scripts allow for advanced, customized automation that can modify bids, pause ads, or adjust budgets based on specific conditions. 

Rules can be set to trigger based on performance metrics such as CTR, conversion rates, or cost per acquisition.

For example, automatically increasing the budget for high-performing campaigns or reducing bids for underperforming keywords helps maintain efficient spending.

Utilize scripts to automatically apply a tracking template across all campaigns, incorporating dynamic elements like campaign and ad group names.

This will detach personal bias from campaign management. Scripts and rules operate based on data, not preference, enabling objective decisions that focus solely on performance metrics.

You must regularly review the outcomes of automated actions. Automation is powerful, but it requires oversight to ensure it aligns with changing campaign goals and market conditions.

Tip #8 - Exclude Search Partners & Display Network

When managing Google Ads, especially for substantial budgets, it's crucial to ensure that every dollar spent is driving quality traffic and conversions. 

A common oversight is not excluding search partners and the display network from search campaigns. 

While these features can increase visibility, they often compromise the quality of traffic and the overall effectiveness of your campaigns.

Understanding the Impact by Network:

Including Search Partners and Display Networks can inflate your impressions without a corresponding increase in clicks. 

This dilution of CTR can harm your campaign's overall performance metrics, misleading you about its effectiveness.

Google's quality score is a critical metric in determining your ad rank and the cost per click (CPC) you pay. 

A lower CTR resulting from irrelevant impressions on search partners and display networks can decrease your quality score, leading to higher costs and reduced ad placement.

Pro Tip:

Conduct regular audits of your Google Ads accounts to identify any inefficiencies or overlooked settings that could be draining your budget or diminishing your campaign’s effectiveness. While Google may provide recommendations, always assess them critically in the context of your specific campaign goals and historical data.  Consider experimenting with settings on a smaller scale before applying them broadly, especially when dealing with large budgets. This cautious approach allows you to gather data and make informed decisions based on actual performance metrics.

Tip #9 - Install Behavioral Analytics Tools for Landing Page Optimizations 

One of the most effective strategies for enhancing landing page effectiveness is to implement behavioral analytics tools, such as Hotjar or Microsoft Clarity. 

These tools provide deep insights into how users interact with your page, allowing for data-driven improvements.

The Importance of Behavioral Analytics:

Most of these tools offer features like heatmaps, scroll tracking, and session recordings that reveal how users interact with your landing page. 

You can identify which parts of the page attract the most attention and where users lose interest.

You can make informed decisions about layout adjustments, content placement, and calls to action. 

For instance, if users frequently abandon a form, you might simplify it or adjust its placement on the page to increase completion rates.

Use the insights gathered to A/B test different versions of your landing page.

Pro Tip:

Before implementing any changes based on behavioral data, be clear about what you’re trying to improve. Having specific goals will guide your optimization efforts, whether it's increasing time spent on the page, reducing bounce rate, or boosting form submissions. Combine quantitative data from analytics tools with qualitative feedback from user surveys or feedback forms. Keep a detailed record of all changes made and the results they yield. This documentation will help you understand what works, what doesn’t, and how future landing pages can be designed for maximum impact.

Tip #10 - Consider Bing as a Second Demand Capture Channel

To extend the reach of your successful Google Ads campaigns without significantly increasing your budget, consider importing your best campaigns into Bing Ads. 

Bing, while smaller than Google, still captures a unique audience segment that may not overlap completely with Google users. This can increase your campaign's overall reach and exposure.

Generally, competition on Bing is lower than Google Ads, leading to lower cost-per-click (CPC) rates. 

Hope you found these 10 tips helpful! 

For more tips or to connect, please reach out via LinkedIn.

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Diego Oquendo
Want to level up your B2B advertising skill set?
AdConversion was created to help B2B marketers master advertising with free courses, articles, resources, and templates created by the world best practitioners.
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