Sometimes, LinkedIn Ads fail due to poor creatives, messaging, or offers. 

‍

But many times — and in my experience, most of the time — the problem is actually the audience. 

‍

If you aren’t reaching your ICP, it’s almost impossible to drive conversions. 

‍

After running LinkedIn Ads for many hypergrowth startups, I’ve developed a methodology to ensure that I’m getting in front of the right people and minimizing wasted spend for my clients. 

‍

I’ll be breaking down my entire process below 👇

‍

TABLE OF CONTENTS

• Step 1: Define your ICP
• Step 2: Brainstorm your targeting
• Step 3: Draft your audiences in LinkedIn Campaign Manager
• Step 4: Refine your audiences
• Step 5: Adjust based on insights
• Conclusion‍‍

‍‍Step 1: Define your ICP

‍

If you’re taking over a new account and don’t have any audiences yet, here’s where I recommend starting: 

‍

1. Explore the website to get some initial ideas on the target job functions and industries of your personas. 

‍

2. Talk to your clients. Are there certain industries, company sizes, job titles, or job functions that have historically driven more revenue? 

‍

3. Listen to demo calls to gain a deeper understanding of a) what pain points their product solves and b) who resonates most with these pain points

‍Step 2: Brainstorm your targeting

‍

Once you have a strong understanding of your ICP, it’s time to look at the targeting options available within LinkedIn Ads. 

‍

To do this, you can make a copy of this LinkedIn persona database sheet, which contains all the job titles and industries available within LinkedIn Campaign Manager.  

‍

If you want to target  IT professionals, for example, you can add the filter Text contains “Information Technology”, and you’ll find all 389 IT-related job titles that are available. 

‍

Based on these results, you can determine exactly what job titles (or job function + seniority) you want to target. 

‍

Also, by looking through the industries tab, you can define the industries you want to reach in your campaigns. 

‍

Pro Tip: LinkedIn’s industry categorization can be a bit confusing. If you aren’t sure what industries you should be targeting, look up your best-fit customers on LinkedIn. What industries are they in? These are likely the ones you should be targeting. 

Step 3: Draft your audiences in LinkedIn Campaign Manager

‍

Once you have a solid understanding of your ICP and the job titles and industries you want to go after, you’re ready to go into LinkedIn Campaign Manager and create your audiences. 

‍

Here’s how you do it: 

‍

1. Navigate to the audiences tab, on the left hand side of LinkedIn Campaign Manager.

2. Go to “Saved”, and then click on “Create Audience”

3. Click on “Edit” and input your targeting criteria. 

4. Apply your targeting criteria (in the bottom right corner of your screen)

5. Save your audience so you can come back to it later. You can do this in the top right corner of your screen. 

‍

Here are the top 3 audiences that I’ve seen the most success with for capturing demand (feel free to steal or adapt to your company’s needs)

‍

1. Remarketing

90-day Website Visits + 90-day Video Views + 90-day Single Image Ad Interactions + 90-day Company Page Visitors + 90-day Content Lead Gen Form Submissions

AND

Target Locations

AND

Target Job Titles (Substitute for Job Function and Skills if audience is too small) 

***Typically I like to go with a 90-day window, but you could go with a longer 180-day window if you have a longer sales cycle. 

‍

2. Tier 1 & Tier 2 Accounts

Tier 1 & Tier 2 Account Lists

AND

Target Job Titles

AND 

Target Company Size

AND 

Target Locations

‍

3. Open opportunities

Companies in the open opportunity phase

AND

Target Job Titles

AND 

Target Locations‍

Step 4: Refine your audiences

‍

Now that you’ve drafted your audience, you’re almost ready to launch, but not quite. 

‍

Before going live, it’s important to refine your audiences by making exclusions. 

‍

Otherwise, you’ll end up wasting money on irrelevant people. 

‍

Here’s how you do it: 

‍

1. Access the saved audience you already created

‍

2. Refine the Audience

‍

Look at  the “Member” and “Company” sections of your audience for exclusion ideas. 

‍

In the member tab, you can see what job titles, job functions, and seniorities you’re targeting. 

‍

For example, if you’re aiming to target the IT job function and 21% of your audience consists of Engineering or Military, you might exclude these irrelevant functions. 

In the company tab, you can review what industries, company sizes, and companies you’re targeting. 

‍

For example, if you’re aiming to target FinServ and realize that 13% of your audience is in Hospitals and Healthcare, you may want to exclude it from your targeting.

Go through all available options in your saved audience and refine as much as possible. 

‍

Once you’re happy with the exclusions you’ve made, you can add this audience to your campaigns. 

‍

Here are the top exclusions that I typically make to avoid wasted spend (feel free to use as inspiration)

‍

1. Irrelevant Industries

2. Irrelevant job functions

3. Irrelevant seniorities

4. Up-to-date list of customers and competitors

5. Current employees

6. People who have visited the login or support pages

7. Poor fit titles (ie students, teachers, retired, interns, analysts)

8. Company sizes outside of ICP

9. People who have recently filled out demo forms

‍Step 5: Adjust based on insights

‍

After making exclusions and launching your campaigns, your work isn’t finished. In order to be successful with LinkedIn Ads, you need to continually check and adjust your targeting. 

‍

To do this, make sure you look at your demographics report on a weekly basis. 

‍

This can be found in the top right corner of LinkedIn Campaign Manager. To access it, simply select your campaign and click on “Demographics.”

Now, you’ll be able to see the job functions, job titles, companies, industries, seniorities, etc. that your campaigns are reaching. 

Look through all of these insights – are the people you’re reaching closely aligned with your intended targeting? 

‍

Are there certain job titles, functions, companies, industries, etc. that you want to exclude? 

‍

Doing this exercise may seem tedious or insignificant, but these small details are often the difference between success and failure. ‍

Conclusion

‍

To summarize, if you want to generate conversions on LinkedIn Ads: 

‍

1. Make sure you get extremely clear on who you want to target. 

‍

2. Consider testing proven targeting combinations, such as retargeting, tier 1 and tier 2 accounts, and open opportunities.

‍

3. Audit your audiences in LinkedIn Campaign Manager and make all the necessary exclusions to avoid wasted spend. 

‍

4. After launch, consistently check your demographics report and adjust your audiences as needed. 

‍

P.S. If you have any questions and would like to get in touch, feel free to send me a message on LinkedIn 

‍

Master B2B LinkedIn Ads with these 3 Free Courses:

‍

If you want to become a LinkedIn Ads pro, check out our free B2B LinkedIn Ads courses, where you'll learn how to launch, optimize, and scale your campaigns to drive pipeline and revenue.

‍

‍

Here's what you'll learn in each course:

‍

⚙️ B2B LinkedIn Ads 101 - The Ultimate Crash Course for New LinkedIn Advertisers

• Foundations For LinkedIn Ads Success
• Measurement: Tracking & Key Principles
• Targeting: Reaching Your Dream Buyers
• Ads: Mastering The 9 Ad Formats

‍

🎯 B2B LinkedIn Ads 102 - The Blueprint for LinkedIn Ads Optimization

• Monitoring: How To Spot Performance Trends
• Auditing: How To Find The Darlings You Need To Kill
• Reporting: How To Transform Data Into Insights
• Optimization: How To Make Your LinkedIn Ads Profitable

‍

🚀 B2B LinkedIn Ads 103 - Advanced Scaling Strategies From $25M In Ad Spend

• Concepts of Scaling
• Divide and Conquer
• Learnings From $25M+ In LinkedIn Ad Spend

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Click Here to Join 1,000+ B2B Marketers Today and start leveling up your advertising skill set.

Takes < 90 seconds to sign up (seriously we timed it 😂)

‍

People Also Ask

‍

How can I effectively measure the success of my LinkedIn ad campaigns in terms of audience engagement and conversion rates?

Utilize LinkedIn’s Campaign Manager to monitor key performance indicators (KPIs) such as click-through rates (CTR), conversion rates, and cost per conversion. Implement LinkedIn’s conversion tracking to assess how many ad interactions lead to desired actions, providing insights into campaign effectiveness.

‍

What are the best practices for refining audience targeting to minimize wasted ad spend on LinkedIn?

Leverage LinkedIn’s advanced targeting options, including job titles, industries, company sizes, and seniority levels, to align your ads with your ideal customer profile (ICP). Regularly analyze campaign data to identify underperforming segments and adjust targeting parameters accordingly to optimize ad spend.

‍

How can I utilize LinkedIn’s audience insights to enhance my ad creatives and messaging?

Analyze demographic data and engagement metrics to understand which audience segments interact most with your ads. Tailor your ad creatives and messaging to resonate with these segments, addressing their specific pain points and interests to increase relevance and engagement.

‍

What strategies can I employ to test and optimize different audience segments on LinkedIn?

Implement A/B testing by creating multiple ad variations targeting different audience segments. Compare performance metrics to determine which segments yield the highest engagement and conversions, and allocate more resources to the top-performing audiences.

‍

How can I integrate LinkedIn audience targeting with other marketing channels for a cohesive strategy?

Align your LinkedIn audience targeting with other platforms by creating consistent buyer personas across channels. Use LinkedIn’s Matched Audiences feature to retarget website visitors or upload contact lists, ensuring a unified approach that reinforces your marketing messages across different touchpoints.

‍

LinkedIn has hands down the BEST targeting options available for B2B marketers. 

Which leads most brands  to only advertising on LinkedIn and not much else for social. 

If you’re looking for a new channel to scale ABM and/or reach your ideal customer.

In this article you’ll learn 3 YouTube Ads targeting methods worth testing 👇

‍

TABLE OF CONTENTS:

• Targeting option 1: Steal from LinkedIn
• Targeting option 2: Leverage tech
• Targeting option 3: Build custom audiences

Targeting option 1: Steal from LinkedIn

‍

Let’s face it LinkedIn is the BEST for account-based targeting. 

The first-party company data they have is unmatched and updated regularly. 

This is why 99% of B2B marketers are forced to advertise on LinkedIn.

‍

If you’re pushing a ton of site traffic from LinkedIn Ads and confident in your audience targeting. 

Steal that LinkedIn Ads traffic by remarketing to them on YouTube! 🔥

‍

Build a retargeting audience using utm_source = linkedin for YouTube 

‍

Or whatever your utm_source is for your LinkedIn Ad campaigns.

You can also further filter by utm_campaign if the size is large enough. 

This way you’re getting in front of the same users  on YouTube for a fraction of the cost. 

Targeting option 2: Leverage tech

‍

Google allows you to upload contact lists for audience targeting. 

These lists can include; existing customers, sales qualified leads, leads in nurture and so much more.

‍

As long as your matched lists exceed 100 in size you can use it for targeting or exclusion on YouTube. 

Depending on your CRM (ex: Salesforce, HubSpot) there are different technologies you can use to automatically import contact lists into Google Ads for targeting. 

‍

Some of those tools include:

‍

Hubspot <> Google Ads Integration

‍

If you’re a Hubspot user you’re in luck! 

HubSpot makes it really easy to upload dynamic audiences to Google Ads via integration.

‍

Salesforce <> Google Ads Integration

‍

If you’re using Salesforce this also can be done via direct integration with Google Ads. 

Simply link the two tools together via the Data Manager in your account. 

‍

Zapier

‍

Using a CRM that doesn’t have a direct integration with Google Ads?

If you’re in this bucket, I highly recommend exploring Zapier to automate your contact list uploads. 

‍

Zapier will act as the bridge between your CRM and Google Ads, here’s an example of how we automated contact lists imports from ActiveCampaign:

Targeting option 3: Build custom audiences

‍

Fun fact! Google owns YouTube, arguably the second largest search engine in the world. 

The amount of behavioural data Google has is incomprehensible 🤯

Lucky for us we can take advantage of it with custom audiences. 

‍

Custom audiences allow you target based on:

• What they searched on Google: reach the same Google searchers on YouTube for a fraction of the cost.  
• Interests or purchase intention: reach people based on relevant keyword interests or in-market behaviour. 
• Websites browsed: add URLs to reach people who visit similar sites. 
• Apps used: target users who use certain Google Play Store apps. 

‍

Here’s 3 ways to use custom audiences for B2B targeting:

‍

1. Brand keywords of your target accounts 

2. Company page & LinkedIn page URLs of your target accounts

3. Google Play Apps of your target accounts (if applicable)

You can also target high-intent solution keywords, and competitor names. 

The opportunities are truly endless in terms of the types of keywords you can target. 

Start as specific as you can and expand based on your reach. 

Hope you found this article helpful! 

‍

From Clicks to Conversions: Master Google Ads for B2B 🔥

If you want to become a Google Ads pro, check out our free B2B Google Ads courses, where you'll learn how to launch, optimize, and scale your campaigns to drive pipeline and revenue.

Here's what you'll learn in each course: 

⚙️ B2B Google Ads 101 - How to Launch Dangerously Effective Campaigns for Beginners

• The Googleverse: The Game You're Playing & How To Win
• Measurement: How to Make Sure You're Profitable
• Targeting: How to Show Up For the Right Searcher
• Planning: Putting It All Together

🎯 Google Ads 102 - How to Clicks Into Profit

• Visibility: How To Find the Hole Sucking Profits
• Workflows: How to Optimize On a Daily, Weekly, Monthly & Quarterly Basis
• Experimentation: How to Test & Automate Profitability
• Troubleshooting: How To Solve Inevitable Problems

🚀 Google Ads 103 - How to Scale Google Ads For Advanced Advertisers

• Methodology: How to Vertically Scale Google Ads From A-Z
• Campaigns: Scaling Horizontally Through Campaign Themes
• Channels: Scaling Outside of Paid Search

‍

Click Here to Join 1,000+ B2B Marketers Today and start leveling up your advertising skill set.

Takes < 90 seconds to sign up (seriously we timed it 😂)

‍

People Also Ask

‍

How can I effectively measure the success of my YouTube Ads campaigns in reaching B2B audiences?

Utilize YouTube’s analytics to monitor key performance indicators (KPIs) such as view rates, click-through rates (CTR), and conversion rates. Implement tracking pixels and UTM parameters to assess the impact on lead generation and sales.

‍

What are the best practices for creating engaging video content that resonates with B2B audiences on YouTube?

Develop content that addresses specific pain points and interests of your target audience. Incorporate clear messaging, professional visuals, and strong calls-to-action to encourage engagement.

‍

How can I integrate YouTube Ads into my existing B2B marketing strategy?

Align your YouTube Ads with broader marketing campaigns to ensure consistent messaging across channels. Use insights from other platforms, like LinkedIn, to inform your YouTube targeting and content strategies.

‍

What are the cost considerations when using YouTube Ads for B2B marketing?

YouTube Ads operate on a pay-per-view or pay-per-click basis, allowing for flexible budgeting. It’s essential to monitor spending closely and adjust bids and targeting to optimize return on investment.

‍

How can I ensure compliance with data privacy regulations when uploading contact lists for targeting on YouTube?

Ensure that all contact data is collected and used in accordance with relevant data privacy laws, such as GDPR or CCPA. Obtain explicit consent from individuals before using their information for targeted advertising.

‍

Working with an advertising agency, freelancer, or consultant?

After the past 12 years working in-house I know what good and bad looks like. 

In this article I’m going to share with you my hard lessons learned on working with these partners. 

And if you’re an agency owner, freelancer, or consultant reading this (take notes!) 📝

These tips are bucketed into four parts: people, product, process, and results.

Let’s dive in! 

‍

TABLE OF CONTENTS:

• Tip #1: Be clear on your communication needs and expectations 
• Tip #2: Decide your meeting cadence
• Tip #3: Get clear on who and what for your tools
• Tip #4: Review your brand foundations
• Tip #5: Make sure your extended team knows the audience targeting
• Tip #6: Define your operational plumbing 
• Tip #7: Share your historical benchmarks
• Tip #8: Be clear on your naming conventions
• Tip #9: Have clear trackable goals 
• Tip #10: Set clear timelines and deliverables

‍

[process] Tip #1: Be clear on your communication needs and expectations 

‍

You have to be upfront about this from the beginning. 

Where and how often are the two key questions here:

• Where will we be communicating? (ex: Slack)
• How soon should you expect a response? (ex: within 24 hours)
• How fast can I expect a certain task to be completed? (ex: 72 hours) 

You need to tell your partners what you expect from them in terms of communication. 

Steal this template:

“Hey {Name}, I want to be really clear that with the agencies I work with I expect a response from my slack or emails within {timeframe, ex: 12  business hours}”. 

This is equally as important for those of us managing clients as it allows you to more effectively prioritize your communications with clients and triage your day. 

[process] Tip #2: Decide your meeting cadence

‍

This tip connects with the previous around framing expectations. 

You have to get clear on how often you’re going to be meeting, is it weekly, bi-Weekly, monthly?

Communicate your expectations on how often you’ll meet and the options available. 

By getting clear on your needs and how fast you want to get things done will allow you to answer this. 

The best part about defined meeting cadences is that it allows you to hold people accountable. 

It’s a forcing function that makes sure you’re getting what you need fast enough. 

‍

My preferred meeting cadence:

Weekly for the first six weeks to build trust and create momentum then move towards bi-weekly. 

‍

Within the first 6-weeks of working with a new agency or consultant  you’ll want to ensure they are set up with:

• Systems access
• Clearly defined goals 
• Clarity on your ICP and audience 

From here everything is addressed and you can move to a bi-weekly cadence. 

Again this is my personal preference align according to your needs!

If you want some tips on how to run an effective meeting check out my LinkedIn post 🎉 

[process] Tip #3: Get clear on who and what for your tools

‍

The last thing you want is for it to take four weeks for your agency to get plugged into your system. 

Get your new partners access to your systems as fast as possible so they can begin adding value.

Build a document with a clear list of all the primary tools they’ll need access for and who to contact. 

If the agency, consultant, or freelancer you’re onboarding already has clear documentation already on how you can provide them access to their primary tools this is a green flag! 🟢

If you can take the initiative to build an internal version of this document even better.

You know your marketing operations person's name, make sure they know as well. 

The more people working together across teams the more important this becomes.

[product] Tip #4: Review your brand foundations

‍

Make sure your agency, freelancer, or consultant understands your brand.

Your brand foundations consists of:

• What does your solution do?
• What’s your unique value prop?
• What’s your origin story?
• Who are your competitors? 
• What’s your tone of voice? 

Even better if your partners can sit in on a live demo (or at the minimum watch a recording). 

If your partners don’t get sold on the unique value you provide they will never be able to make an impact with the campaigns they create for you (and red flag if they don’t want to know! 🔴). 

[product] Tip #5: Make sure your extended team knows the audience targeting

‍

We touched on this on tip #4 but this is so important it deserves its own tip. 

Audience targeting is the foundation of everything you’re going to be doing.

You need to be absolutely clear on: 

• Job titles
• Job functions
• Company size
• Industries

Really, really, really hone in on this! 🙏

Make sure your extended teams knows this as well. 

This is where your buyer persona comes into play, if you need help on how to craft one check out Module 2 of my B2B Advertising Foundations course where I show you how to piece it together. 

Give them as much customer information as possible because they have to know this. 

They need to know what good vs bad leads look like. 

‍

Pro tip: 

Keep all this customer information in a shared document so your partners can refer back to it in the future when needed and setup a shared channel to monitor lead quality 🔥

[process] Tip #6: Define your operational plumbing 

‍

You need to be specific on how things should be tracked. 

The goal isn’t to just drive leads, it’s to scale legit qualified pipeline and revenue. 

Work with your extended teams to map out your customer lifecycle operations. 

‍

For example, they should be clear on: 

• Once someone fills out a form, now what?
• How are leads being handed off to sales? 
• How is the team being notified on new leads? 
• How are they being followed up with? 

‍

From here it’s piecing together the right UTM conventions for measurement, connecting forms in our marketing automation tools so be able to route appropriately.

Walk through all of these steps and the points in-between so things are tracked. 

Take my word for it, defining this will save you a lot of headaches at the end of the quarter! 😅

[results] Tip #7: Share your historical benchmarks

‍

You need to first understand your historical benchmarks so you can share them. 

Reverse engineer your funnel to understand your performance between steps.

This will look different for every company but here’s an example for sales led:

• Meetings Booked
• Meetings Completed
• Opportunities
• Pipeline
• Revenue

Knowing the difference between steps is crucial to improve efficiency. 

If your agency or consultant  isn’t trying to reverse engineer your funnel that’s a red flag! 🔴

Share these historical benchmarks and hold them accountable. 

[Process] Tip #8: Be clear on your naming conventions

‍

Your partners need to be able to jump inside your ad accounts and understand what’s happening. 

The first step is making sure they are informed on your naming conventions.

Align on naming conventions for: 

• Forms
• Campaigns
• Creatives

And if you’re reading this and don’t have existing naming conventions, ask yourself: 

What are the questions I’d like to answer from my campaigns? 

For example, I want to know:

• What’s my performance by region? 
• What’s my performance by campaign objective?
• What’s my performance by ad?

Then use these answers to include them in your naming convention. 

This is a really small in the weeds tactical step but worth sharing. 

[results] Tip #9: Have clear trackable goals 

‍

Determine the metrics that matter that your advertising partners should track and the frequency in which they should be reporting on these goals to you. 

I personally like to report on these weekly to make sure everything is pacing appropriately. 

This also allows you to pivot quickly when things start to go off track.

When determining the metrics that matter, also brainstorm your leading indicators. 

Leading indicators are clear metrics that help you determine early signs of success.

For example, depending on your campaigns objective it might look a bit different: 

• Lead gen = qualified leads created
• Awareness = engagement rate by ad type

Just choose something that can happen quickly within the first 7 days of a campaign going live and is a relevant milestone that will ultimately lead to your end goal. 

‍

🟢 An early and specific goal is better than no goal at all.

‍

Without this clarity you or your partners won’t be able to prioritize what needs to be done. 

If you’re struggling with deciding on your goals go back to tip #7 and understand your benchmarks. 

[results] Tip #10: Set clear timelines and deliverables

‍

Defining the success metrics that matter and the roadmap to get there is CRUCIAL.

You have to be clear upfront timelines for both parties or it’s going to get squirrely 🐿😅

If it’s not defined upfront as you go things will go sideways. 

‍

Communicate to your agency, consultant, or freelancer:

Here’s what we expect from month 1, 2, and so on…

You’re hiring these experts to come in and solve a specific problem. 

‍

The goal is to hold your partner accountable to the outcome and not tasks. 

This keeps you focused on the things that matter (ex: funnel optimization, benchmarks, goals). 

I hope you found these 10 tips helpful and the best of luck in your future partnerships! ♥️

‍

Connect with me on LinkedIn, and let’s keep the conversation going. 

You can also visit my website here for more valuable content.

‍

Jumpstart Your B2B Marketing Career

If you’re serious about mastering B2B advertising, then you definitely need to check out my free course that will teach you the foundational knowledge to becoming a high-performing B2B marketer who knows how to use advertising to drive legit business and revenue impact without the fluff or wasting your time and money learning the ropes the hard way.

• Module 1: you’ll get a crash course in the B2Bverse and master terminology, sales processes, and working across teams.
• Module 2: you’ll learn how to become your customer's psychologist and understand them deeply with buyer personas that allow you to craft effective messaging.
• Module 3: you’ll master the B2B funnel and learn how to think like a CEO to identify performance bottlenecks and convert more leads into revenue.
• Module 4: you’ll learn how to put it all together and build your go-to-market strategy that gets your ad in front of your dream buyers and converts attention.

‍This course was designed with absolute beginners in mind.

Accelerate your learning curve and start the course today for free.

‍

People Also Ask

What should I look for when evaluating a digital marketing agency’s or freelancer’s portfolio?

Look for case studies or examples of work relevant to your industry or goals. Examine metrics like ROI, lead generation, or brand awareness improvements. Ensure their style and results align with your business objectives.

‍

How can I assess the expertise of a digital marketing agency or freelancer before hiring?

Ask about their certifications (e.g., Google Ads, HubSpot), years of experience, and client testimonials. Request examples of campaigns they’ve worked on and inquire about their understanding of your niche.

‍

What key questions should I ask during the discovery call with a potential agency or freelancer?

• Questions might include:

• What industries have you worked with?

• How do you approach campaign strategy?

• What KPIs do you typically focus on?

• How often will we receive updates or reports?

‍

How can I ensure smooth communication and collaboration with a marketing agency or freelancer?

Establish clear communication channels (e.g., Slack, email) and agree on response times. Schedule regular check-ins or status meetings to align on progress and adjust strategies as needed.

‍

What are red flags to watch out for when hiring an agency or freelancer?

Be cautious if they guarantee immediate results, avoid sharing clear metrics, or lack transparency about pricing or deliverables. A reputable partner will provide realistic expectations and detailed proposals.

‍

Should I choose an agency or freelancer for my marketing needs?

Agencies offer a team with diverse expertise, while freelancers may provide more personalized attention. Choose based on your budget, the complexity of your campaigns, and the need for specific skills.

‍

How can I track the ROI of hiring a digital marketing agency or freelancer?

Set clear goals and KPIs upfront, such as lead volume, cost per lead, or revenue growth. Use analytics tools to monitor campaign performance and schedule regular reviews with your partner to evaluate progress.

‍

Mastering quality score is essential if you want to pay less per click and outrank competitors.

In this article you’ll learn the 80/20 of what you need to know about quality score. 

Let’s dive into it! 

‍

TABLE OF CONTENTS:

• Quality Score Simplified 
• How is Quality Score Calculated?
• How to audit your Quality Score?
• How to improve your Quality Score?
• Quality Score FAQ

‍

Quality Score Simplified 

Back in 2005, Google released Quality Score. 

This is a number from 1-10 that Google created to determine how relevant your ads are to what people are searching for (1 being the lowest relevance, and 10 being the highest). 

Google want’s people who search to find what they are looking for.

This way they come back to Google and search again in the future.

Quality Score is how they gamified the system to achieve this objective. 

It’s the perfect trinity between advertiser, searcher, and Google: 

• Advertisers are rewarded with lower costs when having higher quality scores
• People searching for answers on Google will now find more relevant information 
• Because people find relevant information they use Google again in the future 

Before Quality Score was introduced Google was filled with tons of  irrelevant ads leading to a poor experience for searchers and ultimately less people using Google in the future. 

(In my opinion) Quality Score was one of the most important features released that transformed Google into the most dominant search engine in the world. 

The secret to improving Quality Score is relevance.

How is Quality Score Calculated?

Ad relevance, landing page experience, and expected CTR are the three variables that go into calculating your Quality Score. Depending on how relevant each is to your keywords you’ll have a final score between 1-10 (1 being the lowest relevance, and 10 being the highest). 

‍

Ad Relevance

A metric that determines how relevant your keywords are to your ad copy. 

Above average signifies great relevance, below average signifies room for improvement, below average signifies poor keyword and ad copy relevance. 

Ad relevance is 100% in your control and below average ad relevance is usually the result of poor ad group structure resulting from too many keywords and/or few variations of ad copy. 

‍

Landing Page Experience

A metric that determines how relevant your keywords, ads, and post click experience matches the search intent of the user. 

It’s not just about having your keywords on the page, it also takes into consideration page load speeds, page structure (ex: H1, H2s, H3s), and mobile optimization. 

Above average signifies a great landing page experience, average signifies room for improvement, and below average signifies poor post click experience. 

Expected CTR

A metric that determines the likelihood of someone clicking on your ads once seen in the Google search results. 

In my experience auditing Google Ads accounts this is the #1 most common variable that drags down quality score for most accounts since it’s the least in your control. 

This is Google’s perception based on historical and predicted performance on how well you believe your ad will be engaged with. 

Above average signifies a highly engaging ad, average signifies room for improvement, and below average signifies poor ad engagement. 

How to audit your Quality Score?

Once you understand the basics of quality score that it is a factor of relevance and three components that determine whether you’re a 1-10 the next logical question becomes:

What’s impacting my quality score performance?

Here’s how to run a Google Ads quality score to find what’s impacting your performance. 

[EMBED YOUTUBE VIDEO]

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Step 1 - Download a keyword report 

Within your Google Ads manager navigate to the keywords section within your account:

Campaigns > Keywords (press G + K for a keyboard shortcut)

Modify your keyword columns to include:

• Quality Score
• Ad Relevance
• Landing Page Experience
• Expected CTR

Once completed download your keywords into a CSV.

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Step 2 - Summarize your keywords into a pivot table

Pivot tables are great for summarizing large amounts of data. 

Within Excel navigate to Insert > PivotTable to summarize your keyword report. 

Once complete format your table as follows:

• Rows = Quality Score
• Values = Count of Keywords
• Filter = Quality score 1-10 (exclude —) 

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Step 3 - Drill down to understand Quality Score performance

With your table setup now you can easily see overall quality score performance and drill down into specific elements such as ad relevance, landing page experience, and expected CTR. 

Switch your rows to drill down into each element of quality score to diagnose performance: 

• Ad Relevance; rows = Ad Relevance, values = count of keywords
• Landing Page Experience; rows = Landing Page Experience, values = count of keywords
• Expected CTR; rows = Expected CTR, values = count of keywords

How to improve your Quality Score?

After completing your Google Ads Quality Score audit it should be pretty clear which factor of QS is hurting your performance? (ex: ad relevance, landing page experience, expected CTR).

Here’s some recommendations on how to improve each QS factor: 

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Improving Ad Relevance

Below average ad relevance is a symptom of poor ad group structure. 

If you have below average ad relevance, fear not! Because this is 100% in your control.

Here’s some tips to improve your ad relevance: 

• Add more headline variations to your responsive search ads to include the keywords within your ad groups. 
• Keep your ad groups tightly grouped with thematic keywords, for the keywords that can’t fit the theme consider putting it into its own group with relevant copy.  
• Consolidate your active keywords and remove below average ad relevance variations that are not receiving any worthwhile impressions or clicks. 

‍

Improving Landing Page Experience 

Below average landing page experience is a symptom of poor post click experience. 

If you’ve been neglecting your landing pages this is where it’s going to bite you. 

Here’s some tips to improve landing page experience: 

• Include your primary keyword in your headline 1 to match search intent and your ad copy. 
• Run your landing page through PageSpeed Insights to find how you can improve the mobile and desktop experience. 
• Follow on page SEO best practices and have proper headline, and content formatting. Remember Google will crawl your landing pages so make sure it’s technically sound. 
• Install  a session recording tool to see how users behave on your landing page, the insights here are invaluable at understanding gaps. 

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Improving Expected CTR 

This is Google’s perception on how likely your ads will be clicked. 

Unfortunately this aspect of Quality Score is the least in your control but that doesn’t mean there isn’t anything you can do to improve it. 

Here’s some tips to improve your expected clickthrough rate: 

• Use as many ad extensions as possible (ex: sitelink, image, structured snippet, etc). Ad extensions provide more info to the searcher and make your ads larger. 
• Test new RSA ad copy on a monthly basis to consistently try and improve your ad clickthrough rate performance on an ongoing basis. 
• Monitor your account clickthrough rate trends month over month to combat negative trends. You can set up an automated rule within Google Ads to be notified automatically via email. 
• Audit your search terms report and build your negative keyword lists. Block  irrelevant impressions of your ads so that you can actually drive clicks. 
• Experiment with dynamic keyword insertion to see if it positively affects your ad CTR.

Quality Score FAQ

How long does it take to improve your quality score? 

Technically every time your keyword enters an auction quality score is recalculated to determine placement of your ad in relation to your competitors. 

However in my experience it usually takes a month to see significant changes in your overall score. 

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Should you worry about low quality scores? 

Yes, low quality scores should cause concerns but it shouldn’t be your initial priority. The first goal should be to drive relevant traffic and convert users. 

If you’re not currently accomplishing this then stressing about quality score is pointless as it’s really only a factor of reducing your costs and improving visibility. 

If you’re not already converting the visibility you do have, getting more of it won’t help. 

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What is a good quality score? 

A good quality score will fluctuate depending on your keyword strategy but overall I’d recommend having 70% of enabled keywords in your account with a score > 7. 

Just know this is highly circumstantial and if you’re running a competitive keyword strategy you will have lower quality scores by default given the difficulty of including your competitors in your ads. 

Hope you found this article helpful! 🔥

Check out our video tutorial linked if you want a visual walkthrough. 

‍

From Clicks to Conversions: Master Google Ads for B2B 🔥

If you want to become a Google Ads pro, check out our free B2B Google Ads courses, where you'll learn how to launch, optimize, and scale your campaigns to drive pipeline and revenue.

Here's what you'll learn in each course:

⚙️ B2B Google Ads 101 - How to Launch Dangerously Effective Campaigns for Beginners

• The Googleverse: The Game You're Playing & How To Win
• Measurement: How to Make Sure You're Profitable
• Targeting: How to Show Up For the Right Searcher
• Planning: Putting It All Together
  
  

🎯 Google Ads 102 - How to Clicks Into Profit

• Visibility: How To Find the Hole Sucking Profits
• Workflows: How to Optimize On a Daily, Weekly, Monthly & Quarterly Basis
• Experimentation: How to Test & Automate Profitability
• Troubleshooting: How To Solve Inevitable Problems
  
  

🚀 Google Ads 103 - How to Scale Google Ads For Advanced Advertisers

• Methodology: How to Vertically Scale Google Ads From A-Z
• Campaigns: Scaling Horizontally Through Campaign Themes
• Channels: Scaling Outside of Paid Search

‍

Click Here to Join 1,000+ B2B Marketers Today and start leveling up your advertising skill set.

Takes < 90 seconds to sign up (seriously we timed it 😂)

‍

There’s nothing worse than making bulk changes natively in Google Ads. 

If you’re ready to save hours bulk uploading campaigns, ads, and keywords. 

Mastering the Google Ads Editor is essential. 

Let’s cover everything you need to know 👇

‍

TABLE OF CONTENTS:

• What is the Google Ads Editor?
• How to get started with the Google Ads Editor?
• How to bulk upload campaigns, keywords, and ads with the Google Ads Editor

‍

‍

‍

60-second crash course on the Google Ads Editor

What is the Google Ads Editor?

It’s a free tool that you can install to update your campaigns offline including altering campaign settings, adjusting keyword bids, and creating new campaigns, ads, and ad groups. 

Any serious Google advertiser uses the editor to save hours performing tedious tasks. 

Make sure you download the latest version of the editor to follow along in this article. 

How to get started with the Google Ads Editor?

After installation add your Google Ads account within the Account Manager and download all campaigns so you have the most recent version of your account. 

The Google Ads Editor follows the same account structure:

Account > Campaign > Ad Group > Keyword > Ads

Highly recommend using the Hide Empty Types filter to reduce irrelevant options visible. 

How to bulk upload campaigns, keywords, and ads with the Google Ads Editor

The easiest way to bulk upload campaigns into the editor is using a google sheet template. 

This template should have the following fields fields available (at minimum): 

• Campaign 
• Ad Group
• Keyword

Get a copy the example template below here <<

Once you have your template copy you’re ready to get started. 

‍

Step 1: configure your campaign import template

‍

Fill in your import template with all the relevant campaign names, ad group, keywords, and ads. 

Do not modify the column headers as these are meant to match the editors default fields. 

Feel free to fill in whichever fields you find most relevant. 

‍

Step 2: Upload your campaign import template

‍

Once you’ve completed setting up your campaign import template with all your relevant details it’s time to import your campaigns into the editor. 

Navigate to Account > Import > Paste Text to begin the import process:

Once complete copy all of the column headers and rows you filled in in your import template and paste them into the import from text window:

Don’t worry about the blank “Not importing” columns this is due to the formatting of the import template I provided, instead review the fields that are filled in the column headers. 

Make sure everything is looking accurate according to what you want to import. 

Once complete click Process to import the campaigns, keywords, and ads. 

‍

Step 3: Configure your campaign settings and publish

‍

After reviewing your changes make sure to select Keep in order to retain them. 

Now you should have all of your campaigns, ad groups, keywords, and ads that you filled into your import template visible within the Google Ads Editor. 

The final step is to configure your campaign and publish your changes. ‍

Highlight each of your new campaigns at the sametime to apply the same campaign settings across of all them at once 🚀

Review all available campaign settings and uncheck the Display Network for search.

If you don’t want your campaigns to spend when published, change the status to Paused.

Once your campaigns are ready to be published into your live Google Ads account.

Select Post > Post Changes > Selected Campaigns 

That’s it! 🎉you’ve just saved hours and created campaigns in bulk.

Hope you found this article helpful, see you in the next one!

‍

From Clicks to Conversions: Master Google Ads for B2B 🔥

If you want to become a Google Ads pro, check out our free B2B Google Ads courses, where you'll learn how to launch, optimize, and scale your campaigns to drive pipeline and revenue.

‍

Here's what you'll learn in each course:

⚙️ B2B Google Ads 101 - How to Launch Dangerously Effective Campaigns for Beginners

• The Googleverse: The Game You're Playing & How To Win
• Measurement: How to Make Sure You're Profitable
• Targeting: How to Show Up For the Right Searcher
• Planning: Putting It All Together
  
  

🎯 Google Ads 102 - How to Clicks Into Profit

• Visibility: How To Find the Hole Sucking Profits
• Workflows: How to Optimize On a Daily, Weekly, Monthly & Quarterly Basis
• Experimentation: How to Test & Automate Profitability
• Troubleshooting: How To Solve Inevitable Problems
  
  

🚀 Google Ads 103 - How to Scale Google Ads For Advanced Advertisers

• Methodology: How to Vertically Scale Google Ads From A-Z
• Campaigns: Scaling Horizontally Through Campaign Themes
• Channels: Scaling Outside of Paid Search

‍

Click Here to Join 1,000+ B2B Marketers Today and start leveling up your advertising skill set.

Takes < 90 seconds to sign up (seriously we timed it 😂)

‍

People Also Ask

‍

How can I ensure data accuracy when performing bulk uploads in Google Ads Editor?

Before uploading, validate your data by checking for formatting errors, duplicate entries, and alignment with Google Ads policies. Utilize the “Check Changes” feature in Google Ads Editor to identify and resolve any issues prior to posting.

‍

What are the best practices for structuring CSV files for bulk uploads in Google Ads Editor?

Ensure your CSV files have clear headers corresponding to the fields in Google Ads. Maintain consistent formatting, use UTF-8 encoding, and include all required columns to prevent upload errors.

‍

How can I manage and track changes made through Google Ads Editor?

Regularly download the latest account data to keep your offline version updated. After making changes, use the “Post Changes” feature to upload them. Keep detailed records of modifications for future reference and accountability.

‍

What are common pitfalls to avoid when using Google Ads Editor for bulk changes?

Avoid making extensive changes without intermediate uploads, as this can complicate troubleshooting. Ensure all changes comply with Google Ads policies to prevent disapprovals. Regularly synchronize your offline and online accounts to maintain consistency.

‍

How can I leverage Google Ads Editor to optimize campaign performance?

Utilize bulk editing features to efficiently adjust bids, update ad copy, and refine targeting across multiple campaigns. Regularly analyze performance data to inform strategic adjustments, enhancing overall campaign effectiveness.

‍

With so many different tools available for competitor research it can be a bit overwhelming. 

I’ve lived and breathed paid ads over the past eight years, and in this article I’m going to share with you 10 tips on how to conduct competitor research for free using ad libraries. 

Grab a notebook and let’s dive in!

‍

TABLE OF CONTENTS:

• Tip #1: Familiarise yourself with all the available ad libraries
• Tip #2: Leverage time and location filters
• Tip #3: Estimate platform demand by volume of creatives
• Tip #4: Build a swipe folder of ad inspiration
• Tip #5: Research brands in adjacent industries 
• Tip #6: Build a matrix to document your competitors’ movements
• Tip #7: Build a checklist to uncover strategic insights
• Tip #8: Review the ad formats being used 
• Tip #9: Clickthrough to review landing pages in use
• Tip #10: Review your competitors’ UTM string

Tip #1: Familiarise yourself with all the available ad libraries

‍

The first step is to know what options you have available.

Here are the primary ad libraries available for the top 3 ad platforms: 

LinkedIn Ad Library

Meta Ads Library

Google Ads Transparency Center

Within each library you can study creatives for your competitors and relevant brands. 

Using them on a quarterly basis to spy on your competitors is a key habit to develop. 

Tip #2: Leverage time and location filters

You can filter by time and location within each ad library to understand: 

• Which markets are my competitors investing in?
• How many creative variations are my competitors testing?
• Are they testing localised campaigns outside of english?

You won’t know exactly how much your competitors are investing but you can use the volume of ads as a proxy to estimate the level of investment, and interest for a given market. 

If you spot certain markets where you’re finding organic traction AND you see your competitors have gone through the commitment of localising these regions,these are great signals for you to consider running a pilot campaign. 

Tip #3: Estimate platform demand by volume of creatives

‍

We touched on using the volume of as a proxy to estimate the level of investment for a market.

The same logic applies to also understanding the demand for a specific ad platform. 

Let’s use a hypothetical example, imagine you see the following for your competitor:

• LinkedIn Ads = 20 active ad variations in the past month
• Meta Ads = 10 active ad variations in the past month
• Google Ads = 5 active ad variations in the past month

Based on the volume of ads you can assume LinkedIn could be their primary platform followed by Meta, and finally Google. Look up your competitors and take note of their volume of ads by platform.

You’ll never know with 100% certainty but it’s a good approximation for at least the effort they are expending on each channel, if not their level of success.

‍

Pro tip: get buy-in from leadership to test new ad platforms by showing them how active your competitors are within those channels, this creates FOMO which is quite powerful. 

Tip #4: Build a swipe folder of ad inspiration

‍

A swipe folder is a simple collection of screenshots of ads, landing pages, and offers that stand out.

As you’re going through the ad libraries take note of the ads that catch your attention from competitors, relevant brands, and from scrolling through social platforms.  

Inspiration comes from all sources and by building this swipe folder you can:

• Better communicate and share guidance with your creative team
• Avoid reinventing the wheel with tested concepts
• Reduce the time to produce new creatives

This can be as simple as a folder in a Google Drive, it doesn’t need to be complicated.

If you want to be organised about it you can also group ads by concept, such as:

• Social Proof
• Thought Leadership
• Product Marketing

The most important piece to takeaway from this is you have some sort of folder to refer to. 

‍

Pro tip: create a shared slack channel for people across teams to upload examples of great ads they come across to crowdsource inspiration. 

Tip #5: Research brands in adjacent industries 

‍

Oftentimes your competitors might be behind the ball when it comes to advertising. 

In these instances researching them won’t be very helpful or worthwhile. 

Instead what you can do is research brands in adjacent industries, for example:

• eCommerce 
• E-learning
• Retail 

You can take what works in other industries and adjust it to fit in yours. 

Creativity is often taking what works from one sphere and applying it to another. 

Tip #6: Build a matrix to document your competitors’ movements

‍

If you want to take your competitors’ research to the next level, build a documented matrix. 

This can be as simple as:

• Competitor Namesome text
  • Month/Year
  • Channel
  • Ad Count

It will take a bit of work to put this together but the primary benefit is you can now monitor your competitors’ activity by ad platform on a quarterly basis. 

Here’s a simple example of what this can look like in Google Sheets: 

Pro tip: if you’re looking for a role in paid media, do a competitor research analysis on the brand you’re applying for. It's a great way to differentiate yourself against other candidates. 

‍

Tip #7: Build a checklist to uncover strategic insights

‍

When reviewing your competitors’ ads in the library you’ll want to think deeper than just the surface level of the styles and examples of ads in front of you to uncover strategic insights. 

Create a simple checklist to remind yourself to think about: 

• Are the ads running to gated or ungated content?
• Is there a mixture of content that focuses on demand creation or capture?
• What stage of the funnel are their ads focused on? (ex: ToFu, BoFu)
• What mixture of offers are they testing? (ex: Conferences, Webinars) 
• Are they driving to a landing page or lead form? 

Compare the insights you uncover against your current approach.

If you notice 3 of your competitors are promoting events and you’re not then it’s worth testing. 

Tip #8: Review the ad formats being used 

‍

This was touched on slightly before but it deserves to be in its own tip. 

As you’re reviewing competitors in the library take notes of the ad formats being used. 

For example, when it comes to LinkedIn are they testing: 

• Image 
• Video
• Spotlight
• Carousel
• Document
• Conversation

If you notice a large volume of a certain ad format it’s safe to say it must be working. 

Compare the formats they are using against your own to inspire future experiments. 

For videos take special note of aspect ratio, short vs long form, and other nuances like humour. 

‍

Pro tip:assign your competitor research tasks to an intern or junior person as pulling these insights is quite time-consuming and  can be done by an entry level team member.

Tip #9: Clickthrough to review landing pages in use

‍

The remarkable thing about these libraries is that you can click through on the ad and view the landing pages your competitors are using. This insight is  not otherwise easily discoverable. 

This all of sudden opens up a lot of homework for you to perform landing page teardowns. 

• What are the calls to action on the landing page?
• How is the page structured compared to yours?
• Do they have better social proof than you?

Now suddenly your swipe folder can be filled with print screens of their entire landing pages. 

Which can be shared with your team to test new page variations. 

Pro tip:

If you’re using Google Chrome you can use the extension called GoFullPage to take screenshots of entire pages with the click of a button. 

Tip #10: Review your competitors’ UTM string

‍

To close out on our final tip, I wanted to share a more advanced approach.

When you’re clicking through to the landing page of your competitors’ ads take note of the UTM string in place to potentially uncover insights on how they’ve set up their campaigns. 

By reviewing the URL structure I might gather the following information:

• Network = g | they’re advertising on Google Search
• Device = c | they’re running ads on Desktop devices
• Keyword = crm software | they’re bidding on crm software
• Matchtype = e | they’re using exact match 

‍

Hope you found this article helpful! 👏

Connect with me on LinkedIn and let’s keep the conversation going. 

‍

Resources for mastering B2B advertising

If you’re serious about mastering B2B advertising then you definitely need to join 1,000+ B2B marketers leveling up their paid advertising skill sets in AdConversion. 

‍Here’s 4 reasons why you should consider joining. Every one of our on-demand courses are:

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✅  Have workbooks, resources, and templates.

✅  Less than 10 minutes per lesson.

We believe every marketer should know how to scale paid ads so they can:

•  Scale their ideas
• Level up their careers
• Make a positive impact

Click Here to Join 1,000+ B2B Marketers Today and start leveling up your advertising skill set.

Takes < 90 seconds to sign up (seriously we timed it 😂)

‍

People Also Ask

‍

How can I ensure the insights gained from ad libraries are effectively integrated into my marketing strategy?

Establish a systematic process for documenting and analyzing the information gathered from ad libraries. Regularly share these insights with your marketing team to inform campaign planning and creative development, ensuring alignment with current industry trends and competitor strategies.

‍

What are the ethical considerations when using ad libraries for competitor research?

While ad libraries provide publicly available information, it’s important to use this data responsibly. Avoid directly copying competitors’ ads; instead, use the insights to inspire and inform your unique strategies, maintaining originality and respecting intellectual property.

‍

How frequently should I review competitors’ ads in ad libraries to stay updated?

Conduct reviews on a regular basis, such as quarterly, to stay informed about competitors’ advertising activities and market trends. More frequent reviews may be necessary in rapidly changing industries to ensure your strategies remain competitive.

‍

Can ad libraries provide insights into the performance of competitors’ ads?

Ad libraries typically showcase the creatives and targeting details but do not provide direct performance metrics. However, by analyzing factors like ad longevity and variations, you can infer which ads might be performing well for your competitors.

‍

How can I use ad libraries to identify emerging trends in my industry?

By regularly reviewing a diverse set of competitors and industry leaders in ad libraries, you can spot recurring themes, new product offerings, and innovative ad formats, helping you stay ahead of emerging trends.

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