
10 Voice of Customer Marketing Tips to Create High-Converting Campaigns
If I had to boil down my entire job as a marketer into one sentence, it’d be this: I listen to customers and then build campaigns that sound like them.
Voice of customer (VOC) isn’t just a tactic. It’s the strategy. It’s the thing AI can’t fake, dashboards can’t predict, and competitors can’t steal. It’s also where all my best ideas come from.
Here are 10 detailed ways I collect, activate, and scale the voice of a customer across everything I do.
1. Start every new role by talking to customers. Relentlessly.
When I joined ContactMonkey, the very first thing I did wasn’t digging into attribution models or revamping landing pages. It was scheduling as many customer and prospect conversations as I could fit into my calendar.
I even made it part of my official 30-60-90 plan.
In those early weeks when your brain is still fresh and your to-do list is short, there’s nothing more valuable than hearing firsthand what people love, hate, and don’t understand about your product or category.
One of my favorite moves?
Posting on LinkedIn asking if anyone in my network is willing to get on a quick call. In this case, I posted asking if anyone in my network owns internal comms and would be willing to chat (our ICP at ContactMonkey).
I offered to buy them a coffee in exchange for a chat (no sales pitch).

I got 12+ responses. If you don’t have a network in your space yet, no problem.
Shadow your CS or AM teams. Listen to support calls. It’s not about volume, it’s about patterns.
When I start hearing the same pain points and language again and again, that’s when I know I’ve struck gold.
2. Replace vague promises with oddly specific customer results
Years ago at Chili Piper, we ran one of our most successful landing page tests using a stat pulled directly from a customer.
The control copy said “Double your meetings”. A nice round promise. The variation said “Book 48% more meetings”. Not as flashy, but 100% real results from a real customer.
And it crushed. Why?
Because people can smell BS. “Double” sounds too good to be true.
But “48%” feels like someone actually ran the numbers. The same logic applied to our newsletter sign-up. We swapped “Join 15k+ marketers” for the actual number, like “14,889 marketers”, and updated it monthly. Way better engagement.
I’ve learned that authenticity beats hyperbole every single time.
Whether it’s landing pages, ads, or CTAs, I always ask: can I anchor this in a real result? If I can, that’s the copy I go with.
3. Scale testimonial collection
Most marketers want more testimonials. But very few make it easy for customers to give them.
That’s where tools like testimonial.io come in. At Chili Piper, we used it to collect both video and text testimonials at scale.
What I loved is that it wasn’t just a form. It created a nice-looking landing page where we could showcase quotes, filter by industry or persona, and make it dead simple for sales to grab proof on demand.

We even layered in rewards: For example, $10 for a written review, $20 for a video.
It made the process feel fun, not transactional. If you don’t have the budget for a tool, you can still make this work with forms and folders. It just requires more manual work.
But either way, the key is removing friction. Make it easy, incentivize smartly, and watch the social proof roll in.
4. Map the moments when asking for testimonials feels natural
I used to be hesitant about asking happy customers for quotes or reviews. It felt too much like asking someone who’s already paying us for more favors.
Now I’ve learned that timing is everything and when you get it right, people are actually eager to help.
At Chili Piper (and coming soon to ContactMonkey!), we built simple workflows around high-NPS scores.
If someone gave us a 9 or 10, they’d get an email asking if they’d share a quick testimonial (with an incentive if we needed it).
Renewal time is another great moment. If the CSM is having a positive QBR, that’s your window.
And if you have an in-app experience, even better. Prompt people when they’ve just hit a milestone or seen a big win.
These are the moments when they’re feeling the value and that’s when you should make the ask. Not months later in a generic email blast.
5. Mine sales calls using Gong alerts
If your sales team uses Gong, Clari, or any call recording tool, you’re sitting on a goldmine of unfiltered customer language.
At Chili Piper, I set up custom alerts for keywords like “love this,” “so helpful,” or “amazing”.
Whenever a prospect or customer said something positive, I’d get an alert. Sometimes we’d clip those and turn them into ads. Other times we’d just use them for internal messaging work.
At ContactMonkey, I’ve taken it further. I created an alert for the word “chaos” because we were testing a new homepage copy around that theme.
Now I can see in real time if that word is spiking in conversations. It’s like a heartbeat monitor for customer sentiment.
Pro tip: Make sure your alerts only track customer speech, not your reps. Otherwise, you’ll get a lot of noise. This is one of the lowest-lift, highest-impact VOC tactics I’ve ever used.
6. I always prioritize real photos over polished stock
In one of my previous companies, we ran a bunch of Facebook ads targeting college professors. We tested beautifully lit, high-production images.
We even went to a local university campus and took our own photos.
But the creative that won?
A grainy, dimly lit shot of a real professor with a projector half-illuminating his face. It looked like a scene from a low-budget documentary and it worked like magic.
Why?
Because it was instantly recognizable to our audience. They saw themselves in that ad. That lesson stuck with me.
I now prioritize real customer images (with permission, of course) over generic visuals, especially on social platforms like LinkedIn.
Even if the photo isn’t perfect, the context is. It builds trust faster than any stock model with a laptop ever could.
7. Engineer VOC moments at in-person events
One of the most underrated ways to capture and activate the voice of a customer is through small, curated in-person dinners.
At Chili Piper, we’d pick anchor events, like INBOUND or SaaStr, and then build a dinner party around them. We invited a mix of customers and high-fit prospects. No pitch. Just dinner.
But the magic was in the seating chart.
When a prospect ends up next to a customer, the VOC starts flowing naturally. It’s not a case study. It’s a conversation. And it’s way more persuasive than sitting them beside someone from your sales team.
These dinners don’t have to break the bank. We’d partner with other Martech brands targeting the same ICP, split the cost, and divide the invite list. We typically budgeted around $200 per head depending on the city (this can vary wildly).
But if you can’t swing a dinner? Start by gifting tickets to customers so they can attend the event. That alone builds goodwill and puts your brand top of mind.
8. Create memorable, feel-good moments for customers
One of my favorite VOC plays was when we ran a billboard that was not about us, but celebrating our customers.
People took selfies with it. It created a moment.

You can apply the same principle with award nominations, speaking opportunities, or simply amplifying your customers’ successes.
These aren’t transactional gestures. I don’t do them expecting a quote or post in return. I do them because they’re the right thing to do.
People remember how you made them feel. When you make your customers feel seen and valued, they’re more likely to become your advocates.
Reciprocity is real but only when it’s authentic. Whether it’s putting them on stage, giving them swag, or celebrating their wins, this kind of VOC is quiet but powerful.
9. Recycle everything into retargeting gold
Once you start collecting VOC, don’t let it sit in Notion or your testimonial page. Use it. In your retargeting campaigns especially.
At Chili Piper we ran video snippets from customer calls as YouTube pre-roll. We sliced a single testimonial video into six different LinkedIn ads. We even ran static image ads that are just screenshots of nice LinkedIn posts or tweets.
If someone says something amazing about you on LinkedIn, screenshot it and run it as an ad. That’s what I used to do before Thought Leader ads were even a thing.
Don’t worry about fancy production. Don’t wait until you have a full video library. Start with what you have.
Voice of the customer doesn’t always need tons of polish. It needs visibility.
10. Amplify customers with Thought Leader ads (yes, from their accounts)
This one is super meta, but wildly effective.
If a customer writes a post about your event, product, or company, don’t just repost it from your brand page.
With LinkedIn’s Thought Leader ad type, you can run their post as an ad from their account. It’s voice of customer, directly from the customer’s mouth.
Chili Piper is doing this with people who attended their ChiliPalooza event. They encouraged them to post their takeaways, then promoted those posts with paid. I haven’t tested it yet at ContactMonkey, but it’s high on my list.
It’s a modern version of influencer marketing, except the influencer is your actual user. Just make sure they’re comfortable with it, and always get consent.
Bonus: If you can’t run it as an ad, screenshot it and use it in your retargeting. It still works.
The voice of the customer isn’t a box I check. It’s the lens I try to apply to everything I do, from homepage headlines to how I design event experiences.
Because at the end of the day, no copy I write will ever be more compelling than something a real customer says when they don’t know they’re being marketed to.
That’s the voice that cuts through the noise.
Hope you found this article helpful!
If you’re looking to pick up an advertising course, check out these free courses that will teach you how to launch, optimize, and scale ad campaigns effectively.
And if you have any questions about using the voice of the customer in your campaigns, feel free to send me a message on LinkedIn, I love connecting with fellow marketers!
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Other Articles You May Enjoy.

10 Tips to Boost B2B SaaS Marketing Beyond Ad Platforms
Are you looking to drive a greater return from your paid ads?
The answer often lies outside of the ad platforms themselves.
Here are 10 actionable tips to improve ad performance outside the ad managers.
Let’s dive into it! 👇
TABLE OF CONTENTS
- Tip #1: Unleash the Power of GA4’s Page Path Report
- Tip #2: Leverage Multiple Data Sources to Measure Performance
- Tip #3: Work with the Product or Service Team to Design Lead Magnets
- Tip #4: Meet with Sales & Customer Success for Insights
- Tip #5: Get Hands-on with Your Product or Service
- Tip #6: Dive Into CRM Metrics for a Holistic View
- Tip #7: Get Regular Insights from the Sales team
- Tip #8: Link Marketing Efforts to Business Results
- Tip #9: Incorporate Leading Indicators into Your Success Metrics
- Tip #10: Practice Patience
- Conclusion
- Resources for mastering B2B advertising
Tip #1: Unleash the Power of GA4’s Page Path Report
Have you ever wondered how visitors wander around your site before hitting that sweet 'convert' button?
In B2B, it's pretty rare for someone to convert after just one page visit. So, imagine discovering that a whopping 90% of your future clients check out your pricing page before deciding you're the one.
That's your cue! With this intel, you can strategically place pricing info where it matters most, like in your ads or on key landing pages. It's all about making that path to conversion as smooth as possible.
GA4's Page Path report is like a treasure map showing you the most popular pit stops.
You can access the page path report by signing into your GA4 account, on the left-hand side, click on “explore” and select the pre-made template called “path exploration”.
In the example below, we can see out of 1,958 page views, we had 17 form submissions ↓

Bonus tip from episode insights:
Tools like Hotjar can be like a pair of X-ray glasses for your website. They let you peek into how users navigate your pages, showing you exactly where they bounce off or get hooked. This information can help tweak your landing page by identifying unaddressed user concerns or areas for expansion.
Tip #2: Leverage Multiple Data Sources to Measure Performance
Effective marketing decisions require more than just ad platform insights.
The in-platform metrics are a great starting point, but what you gain out of it is quite limited.
You can get the initial results for optimization such as CTR, CPC, frequency, open rate, or impression share depending on the channel, but the true source of data would have to be combined with CRM data.
By bringing together data from Google Analytics 4 and your CRM, you can create a multidimensional view of your campaigns' effectiveness.
This is more important than ever before with the deprecation of third-party cookies.
Bonus tip from episode insights:
Ideally, you would have at least 3 supporting data points to back up recommendations.
This is especially true for recommendations that will require a major lift.

Tip #3: Work with the Product or Service Team to Design Lead Magnets
A lead magnet involves providing valuable content in return for information such as a name, email address, job title, and company name.
To stand out, we need to create offerings that genuinely attract and provide value to our audience, moving beyond ebooks and webinars to create lead magnets that are both informative and irresistible.
Rather than offering an e-book that your prospect may or may not find valuable, try offering resources or workshops that speak to the prospect’s unique pain points.
This shift not only aligns with consumer preferences but also sets the stage for more meaningful interactions.
Now, the question still remains: "Do content lead magnets contribute to the pipeline?"
For most B2B SaaS companies, less than 5% of content actually leads to pipeline conversions.
The most effective conversions come from meetings that address the prospect's real issues without any intention of selling them something (absolutely no hidden agendas!).

Tip #4: Meet with Sales & Customer Success for Insights
Use the insights from the Sales and CS team to fine-tune your strategy, offers, audience, ad copy, or any key piece of information that might be misaligned with current campaigns.
Understanding customer pain points, questions, and feedback directly can guide you in creating content that resonates deeply and addresses real needs.
Sales and CS teams possess in-depth knowledge about the demographics, pain points, and motivations of existing customers.
Marketers can leverage this information to refine buyer personas, ensuring that marketing messages and content resonate effectively with target audiences.
Tip #5: Get Hands-on with Your Product or Service
There’s no substitute for experiencing what you’re marketing firsthand.
Dive into demos, use the product daily, or participate in the service being offered.
This deep dive helps you understand the nuances and unique selling points from a user's perspective.
Understanding the core value of the product or services will help you communicate the value proposition when writing your ad copy.
It also provides your clients with a fresh perspective to fill any potential gaps.
If you are not sold on the product/service, then how can you sell it to someone else?

Tip #6: Dive Into CRM Metrics for a Holistic View
Regularly reviewing CRM data helps you see the real-world impact of your campaigns.
This feedback loop is crucial for making data-driven decisions that can improve campaign performance and ROI over time.
3 key metrics you should always consider as a B2B Marketer:
- Pipeline-to-spend ratio
- Average time to close
- Average deal size
If you have not already, request CRM access from your clients so you have context around the key metrics and speak the same language as your clients.
As a marketer, you must connect all activities directly to revenue since that's ultimately what matters most to businesses.
It will make clients see you as a strategic partner in their business.
Tip #7: Get Regular Insights from the Sales team
Adding on to tip #4, the sales team’s daily interactions with prospects and customers are a treasure of insights that can refine your marketing approach.
Often, marketing and sales operate in silos, even though they're both working towards the same goal.
Having a monthly or quarterly meeting with your main point of contact (POC) can help close the gap, but if that is not possible then download the CRM notes to make necessary adjustments to your campaigns.
Bonus tip from episode insights:
If you've got a substantial list of prospects who passed on your offering due to specific reasons (ex: product gaps), you can build an audience list of these closed lost customers and run ads against them when you roll out a new product feature that addresses those concerns.

Tip #8: Link Marketing Efforts to Business Results
Awareness campaigns might not deliver immediate conversions, but their role in nurturing leads and supporting the customer journey is crucial.
Work with other Marketing team members to build case studies and analytics to illustrate how awareness campaigns contribute to overall business goals.
A compelling way to validate the impact of awareness campaigns is to assess the performance disparity between remarketing campaigns and cold audience initiatives.
For example, showing a significantly lower cost per demo from prospects with prior brand exposure can justify the investment for awareness campaigns.
Tip #9: Incorporate Leading Indicators into Your Success Metrics
By understanding what early success looks like, you can refine your strategies in real time, ensuring your marketing efforts are always moving in the right direction.
These leading indicators could be top-of-funnel metrics such as:
- Clickthrough rate (CTR)
- Cost per click (CPC)
- Engagement rate
Leading indicators are vital for navigating the complex B2B landscape, offering the insights needed to steer your marketing efforts toward success, even when immediate sales results are not visible.
Tip #10: Practice Patience
B2B sales cycles are naturally longer than B2C, requiring a mindset that values persistence and long-term strategy over instant results.
By analyzing attribution data and understanding the nuances of traffic sources, you can refine the strategies.
The key is to establish a robust measurement system and integrate leading indicators to track progress.
Recognize and celebrate the small milestones along the way to keep morale high and maintain focus on the long-term goals.
Conclusion
Yielding results for your B2B SaaS marketing is not about quick wins; it's a marathon, not a sprint.
Deeply understanding your product, closely aligning with sales and customer success teams, and strategically utilizing a variety of data sources lay the foundation for sustainable success.
Real growth comes from consistently applying insights, adjusting based on performance indicators, and staying committed to your long-term vision.
Here's to marketing smarter, not harder, and seeing your efforts pay off!
Resources for mastering B2B advertising
If you’re serious about mastering B2B advertising then you definitely need to join 1,000+ B2B marketers leveling up their paid advertising skill sets in AdConversion.
Here’s 4 reasons why you should consider joining. Every one of our on-demand courses are:
✅ 100% free access.
✅ Taught by vetted industry experts.
✅ Have workbooks, resources, and templates.
✅ Less than 10 minutes per lesson.
We believe every marketer should know how to scale paid ads so they can:
- Scale their ideas
- Level up their careers
- Make a positive impact
Click Here to Join 1,000+ B2B Marketers Today and start leveling up your advertising skill set.
Takes < 90 seconds to sign up (seriously we timed it 😂)
People Also Ask
How can I effectively measure the impact of these non-advertising strategies on my overall marketing performance?
Utilize analytics tools to track key performance indicators (KPIs) such as website traffic, lead generation, and conversion rates. Implement UTM parameters to monitor the effectiveness of specific campaigns and assess their contribution to your marketing goals.
What are some common challenges when integrating these strategies, and how can I overcome them?
Challenges may include aligning cross-departmental goals, ensuring consistent messaging, and accurately attributing results. Overcome these by fostering collaboration between teams, maintaining clear communication channels, and employing comprehensive attribution models to understand the impact of each strategy.
How can I ensure that the insights gathered from sales and customer success teams are effectively incorporated into my marketing campaigns?
Establish regular meetings with sales and customer success teams to share insights and feedback. Create a centralized repository for this information and integrate it into your marketing content and strategies to ensure alignment with customer needs and preferences.
What are some best practices for designing lead magnets that resonate with my target audience?
Develop lead magnets that address specific pain points or challenges faced by your target audience. Ensure they provide actionable value, are easily accessible, and align with your brand’s expertise. Formats like e-books, whitepapers, and webinars can be particularly effective.
How can I maintain patience while waiting for these strategies to yield results, especially under pressure to demonstrate immediate ROI?
Set realistic expectations by establishing short-term milestones that lead to long-term goals. Communicate the anticipated timeline and benefits to stakeholders, emphasizing the importance of sustainable growth over quick wins.

B2B Advertising in 2024: The Definitive Guide
Today I’m going to give you a crash course in B2B advertising.
In this comprehensive guide I’ll cover:
- What is B2B advertising?
- 7 ways B2B differs from B2C
- 20 B2B Terms and Metrics you need to know
- Top 3 B2B Revenue Models
- B2B ad examples by revenue model
- How to create a B2B advertising strategy
- The Five Stages Model
- The Best B2B Ad Channels
- Advice from 20 B2B Advertising Experts
So if you need to get up-to-speed on B2B as quickly as possible, you’ll love this guide.
Let’s get started 🔥
What Is Business-to-Business Advertising?
B2B advertising is the process of any paid marketing efforts directed toward influencing multiple individuals within a company for a purchase decision (known as a buying committee) vs a single consumer.
7 Differences between B2B and B2C Advertising:
- Longer sales cycles (3 - 36 months)
- Larger average deal sizes (< $1,000 - $250,000+)
- More stakeholders involved in the purchase decision (ex: c-suite, finance)
- Focus on impacting the entire buyer's journey not just the first conversion (unlike B2C).
- Smaller audiences (< 300,000) with a focus on reaching the right person and company vs B2C with broad audiences ( > 300,000) as more people can purchase your product.
- B2B requires strategic alignment between marketing and sales as you’re joining forces (inbound and outbound) to win accounts.
- B2B supports multiple revenue models, the big three being; product-led, sales-led, and hybrid. Whereas e-commerce is solely product-led.
Check out more examples in the article: B2B vs B2C Advertising: 8 Differences & Examples You Need To Know.
20 B2B Terms and Metrics you Need to Know
One of the first things you realize when you get into B2B is how much jargon there is! MQL, SQL, ACV, ARR, and the list goes on!
In order to make sure you understand the language, here’s 20 B2B terms and metrics you need to know:
Unfortunately there are many more terms you’ll need throughout your B2B career 😂 and every company creates their own (it’s a constant struggle) but these 20 will give you a solid foundation. For a great list of b2b terms check out our B2B Advertising Glossary.
Top 3 B2B Revenue Models
If you’re working in B2B there are three common revenue models you’ll likely work with.
If your job is to promote this organization, understanding the revenue model is key as it will change everything from how you approach your strategy, the offers you choose, channels, and more.



B2B Ad Examples by Revenue Model:
Sales Led
Product Led
How to build a full-funnel B2B Advertising Strategy
Now that you know how B2B differs from B2C.
How do you build a full-funnel B2B advertising strategy?
Full-funnel refers to building a strategy that covers all touch points along the customer journey.
This means advertising to individuals who are (e.g. Eugene's Schwartz Stages of Awareness):
- Unaware = have no clue they even have a problem in the first place (ex: blissfully mismanaging customer relationships)
- Problem Aware = know they have a problem but are not sure how to solve it (ex: realize managing customer relationships is important but don't know how).
- Solution Aware = need help deciding on the right solution (ex: should I use Google Sheets, a filing cabinet 😂 or a CRM?).
- Product Aware = know of your brand/product but not sure if you're the best option (ex: comparing CRM software; Salesforce vs HubSpot vs Pipedrive).
- Offer Aware = know of your brand and exactly how you can help but need some nudging (ex: pricing discounts, better contract terms, customer references).
- Most Aware = Existing customers, familiar with your brand and working with you (ex: referral program).
Understanding your prospects' stage of awareness allows you to create messaging, and offers that better resonate with where they are in the customer journey.
It helps to have a model (think of it like a map) to make complicated topics simple.
We’re going to use The Five Stages model covered in our course Building a Paid Media Program.
Here’s how it works:
Based on the stage; the outcome, awareness level, offers, tactics, and KPIs differ.
- Outcome = the end goal you're trying to achieve in each stage.
- Awareness = the familiarity level of your brand/product/solution.
- Offers = what you're providing your target audience in each stage.
- Tactics = how you're going to actually execute your strategy per stage.
- KPIs = how you're going to measure success in each stage.
Let's dive into examples for each stage so you really understand!
The Five Stages Model
Stage 1: Create
Stage 2: Capture
Stage 3: Accelerate (Sales Led) / Activate (Product Led)
Stage 4: Revive
Stage 5: Expand
The Five Stages model allows you to plan across all the lifecycle stages past initial conversion.
Ultimately no one knows for certain where someone is in their buyer's journey and everyone moves through it at different speeds. Use your best judgment.
If you're confused on which stage someone would be, remember the target audience's level of awareness dictates the stage they fall under.
Which stage should you invest in?
Generally speaking if you want to maximize ROI in the short-term you should work from the bottom of the Five Stages and move towards the top (Expand → Create).
You don't have to build a full-funnel strategy at once, take it one stage at a time.
Putting The Five Stages into practice
- Decide on which stage you want to focus on based on the outcome you’re after. If you have a smaller budget (ex: < $5,000/month) focus exclusively on one stage first.
- Once you’ve decided on the stage fill in your budget, and leading + lagging KPIs. If you’re unsure of what KPIs to select refer to Module 5- Lesson 1 of Building a Paid Media Program.
- Next decide on which channels you’ll advertise on to reach individuals in this stage and how you’ll target them and exclude the wrong audience. If you’re unsure of what channels to advertise on, refer to Choosing the BEST channels.
- Finally decide on what offers you’re going to promote in these channels for this stage (the offers listed above are only examples to give you ideas).
- If you’re targeting multiple stages repeat steps 1-4 for each.
Click here to become an AdConversion student and get free access to The Five Stages planning template in Module 2 - Lesson 1 where we cover how to build your paid media strategy in depth.

After you’ve filled in The Five Stages planning template you now have your strategy in place and can easily move into execution and start assembling your campaigns, creatives, and messaging.
What are the BEST B2B advertising channels?
The obvious answer is where your audience hangs out online!
But not all channels are equal, some are more effective at certain stages.
Most channels can be grouped into these 5 primary categories ↓
How to decide on the best channel?
There's four key criteria to consider when deciding on a channel:
- Targeting options
- Media cost
- Reach
- Policy
Let's dive into each ↓
If the channel you’re considering meets all four of these criteria then you should consider running a test campaign for $100 to get your real average CPC & CPM.
Recommended Channels by Stage
Based on my experience these channels work best for each stage:
(Use this as inspiration not restriction)
Let this be a guide to help you get started, take what serves you and abandon the rest.
Test what works for you until proven otherwise.
Advice from 20 B2B advertising experts
One of the best parts about being in B2B is the quality of marketers in this space.
We asked 20 B2B advertising experts:
What’s 1 tip you’d share with new marketers getting into B2B advertising?

50+ Ad Specs for The Top 10 Ad Platforms
Have you ever wondered what dimensions does that ad require? 🤔
Then started searching to find the answer? (same here lol)
To save you (and ourselves) trouble, we gathered the most popular ad specs across 10 channels in one place:
- Google Display Ad Specs
- LinkedIn Ad Specs
- Twitter (X) Ad Specs
- Quora Ad Specs
- Reddit Ad Specs
- YouTube Ad Specs
- Google Discovery / Demand Gen Ad Specs
- TikTok Ad Specs
- Meta Ad Specs
⭐️ Bookmark this article and refer back to it when you need ad specs.
Google Display Ad Specs
Source: support.google.com
Browse examples at adstransparency.google.com
LinkedIn Ad Specs
Source: business.linkedin.com
Browse examples at: linkedin.com/ad-library/home
X (Twitter) Ad Specs
Source: business.twitter.com
- You can request to have video lengths increased up to 10 minutes
- Carousel can use images or videos but must be in the same aspect ratio (ex: 1:1 or 16:9)
Quora Ad Specs
Source: image ads, video ads
Reddit Ad Specs
Source: reddit.my.site.com
* Headlines will be truncated to 100 characters on mobile/mobile web for the conversation placement.
Youtube Ad Specs
Source: support.google.com
Browse examples at adstransparency.google.com
Google Discovery / Demand Gen Ad Specs
Source: support.google.com
Browse examples at adstransparency.google.com
TikTok Ad Specs
Source: ads.tiktok.com
Browse examples at library.tiktok.com/ads
Meta Ad Specs (Facebook/Instagram)
Source: business.facebook.com
Browse examples at: www.facebook.com/ads/library
Resources for Mastering B2B Advertising
Hope you found this ad specs article useful!
If you’re serious about mastering B2B advertising then you definitely need to join 1,000+ B2B marketers leveling up their paid advertising skill sets in AdConversion.
Here’s 4 reasons why you should consider joining. Every one of our on-demand courses are:
✅ 100% free access.
✅ Taught by vetted industry experts.
✅ Have workbooks, resources, and templates.
✅ Less than 10 minutes per lesson.
We believe every marketer should know how to scale paid ads so they can:
• Scale their ideas
• Level up their careers
• Make a positive impact
Click Here to Join 1,000+ B2B Marketers Today and start leveling up your advertising skill set.
Takes < 90 seconds to sign up (seriously I timed it 😂)
People Also Ask
How often do ad platforms update their ad specifications, and how can I stay informed about these changes?
Ad platforms periodically update their ad specs to accommodate new features or policies. To stay informed, regularly check the official guidelines of each platform and subscribe to their newsletters or blogs for updates.
What are the common pitfalls to avoid when designing ads to meet platform specifications?
Common pitfalls include using incorrect dimensions, exceeding file size limits, and neglecting safe zones, which can lead to ad disapproval or poor display. Always adhere to the latest specifications and test your ads across devices.
How can I ensure that my ad creatives are optimized for both desktop and mobile viewing?
Design responsive ads that adapt to various screen sizes. Utilize platform-specific preview tools to see how your ads render on different devices, ensuring readability and visual appeal across all formats.
Are there tools available to streamline the creation of ad creatives that comply with multiple platform specifications?
Yes, tools like Canva, Adobe Creative Cloud, and Figma offer templates tailored to various platform specs, simplifying the design process and ensuring compliance.
How do ad specifications impact the performance and effectiveness of my advertising campaigns?
Adhering to specifications ensures that your ads display correctly, preventing issues like cropping or distortion. Properly formatted ads enhance user experience, leading to better engagement and higher conversion rates.

3 Powerful Strategies For Scaling SaaS Google Ads You Need To Know
Google Ads is a blessing and a curse.
You're blessed with intent and cursed with scale.
It’s a powerful channel for scaling pipeline for SaaS startups but low search volume is a challenge.
In this article you’re going to learn 3 powerful strategies for scaling your SaaS google ads further.
This won’t solve your limited search volume issues that's just the nature of your target keywords and B2B SaaS but these strategies will help you squeeze more performance from your account.
Let’s dive into it 👇
TABLE OF CONTENTS
- Strategy #1: Broad Match Discovery
- Strategy #2: Advertising outside of English
- Strategy #3: Industry campaigns
Strategy #1: Broad Match Discovery
Before you click away I’m not talking about using broad match in the traditional sense.
Where you let Google show your ads for WHATEVER they think is relevant.
Broad match discovery is where you combine broad match keywords AND an audience.
It essentially means you’re giving Google the flexibility to show your ads for whatever they feel is relevant but within the confines of your targeted audience.
I would not recommend testing this approach unless you have:
- Strong negative keyword lists
- Proven converting phrase match keywords
- Significant conversion volume (> 15/month)
The benefit is you get to scale your top keywords safely past phrase match.
How to implement broad match discovery:
Step 1: Find proven converting phrase match keywords
Review your performance across converting phrase match keywords to identify which you’re going to prioritize testing with broad match discovery.
Don’t rely on “total conversions” make sure you’re viewing performance by keyword based on the custom metrics that matter for your business (ex: Demo, Trial, SQL, SAL, Opp, etc).

Once you’ve identified some worthwhile keywords it’s time for step 2.
Step 2: Brainstorm your targeted audiences
Google has 5 audience types you can leverage for targeting in your search campaigns.
- Your data = website visitors or contact lists
- In-market = people actively researching a given topic
- Life events = people who’ve accomplished a life milestone (ex: create a business, get married)
- Detailed demographics = industries, company sizes, education level.
- Affinity = people who are interested in a certain topic

You can use a mixture of all these different types of audiences to layer on top of your broad match discovery campaigns.
If you’re dealing with < 500 searches/month for your keywords I recommend clustering a minim of 10-15 audiences on top of your campaigns to help with delivery.
Step 3: Setup a campaign experiment
The safest way you can test broad match discovery is in a 50/50 experiment alongside your top converting phrase match campaign.
You can easily AB test in Google Ads using the campaign experiments feature.
Located under Campaigns > Experiments

Using this feature build an experiment splitting the traffic by 50% for your original campaign vs the experiment version using broad match AND the targeted audiences you brainstormed in step 2.
Strategy #2: Advertising outside of English
English is the most competitive language in the world with the majority of advertisers.
We’ve seen reductions of up to 70% in our average CPC targeting other languages.
If your company has the resources to sell in multiple languages – take advantage of localization!
Localization campaigns are when you target keywords, write ad copy, and design landing pages that all are in your audience's native language (ex: Spanish, German, Portuguese).
You’ll reap the benefits of lower costs due to less competition.
The downside however with localization is search volume.
If you’re already advertising in English outside of North America and finding success, definitely recommend testing this strategy.
How to implement localized campaigns:
Step 1: Find proven converting phrase match keywords
Review your performance across converting phrase match keywords to identify which you’re going to prioritize testing with broad match discovery.
Don’t rely on “total conversions” make sure you’re viewing performance by keyword based on the custom metrics that matter for your business (ex: Demo, Trial, SQL, SAL, Opp, etc).

Step 2: Brainstorm your targeted languages
Ask your internal team what languages your sales team is able to sell in.
Based on your options make a list of potential languages.
Next, if you’re advertising outside of North America, review the top performing countries and identify their local languages and see if you have the internal resources that can speak that language.
If you can’t sell in this language then this strategy won’t make sense.
Step 3: Hire a local translator
Don’t make the mistake of relying on Google Translate to perform the bulk of your translation.
You’ll want to hire a translator that grew up in the area in which you want to advertise.
For instance, if you’re advertising in Portuguese.
The dialect for Europeans living in Portugal and those living in Brazil is very different.
A local Brazilian can tell if it’s not their dialect just like a native Portuguese.
I recommend hiring locals off Upwork can be as low as $12/hour depending on the language.

These translations will make a world difference in your ad and landing page copy.
Strategy #3: Industry campaigns
Industry campaigns can be great for coverage and quality.
This is where you’re going to bid on a desired keyword and add a related industry term.
For example, let’s say bidding on the keyword “crm software” here’s how you can modify this keyword to make it industry specific:
- healthcare crm software
- crm software for fintech
- crm software for small businesses

The benefits of industry campaigns:
- Personalized ad copy that can yield greater CTRs
- Higher quality leads due to a more qualified search term
- Lower cost per click prices due to less competition
The downside however is search volume (the constant struggle of Google for SaaS 😅).
How to implement industry campaigns:
Step 1: Find proven converting phrase match keywords
Just like the other strategies we’re going to identify proven keywords first that we can create industry variations for.
Step 2: Brainstorm your target industries
Run a win rate analysis in your CRM and understand which industries have the shortest sales cycles and largest deal sizes? Based on your findings, prioritise the industries in which you want to target.
Step 3: Build and prevent keyword overlap
Once you have your keywords and target industries you’re ready to build your campaigns.
Make sure to add your industry terms as negative keywords in your generic non-brand campaigns.
Otherwise you can have people seeing your generic ads for your industry terms.
Hope you found this article helpful!
Best of luck scaling your Google Ads campaigns for your SaaS.
From Clicks to Conversions: Master Google Ads for B2B 🔥
If you want to become a Google Ads pro, check out our free B2B Google Ads courses, where you'll learn how to launch, optimize, and scale your campaigns to drive pipeline and revenue.

Here's what you'll learn in each course:
⚙️ B2B Google Ads 101 - How to Launch Dangerously Effective Campaigns for Beginners
- The Googleverse: The Game You're Playing & How To Win
- Measurement: How to Make Sure You're Profitable
- Targeting: How to Show Up For the Right Searcher
- Planning: Putting It All Together
🎯 Google Ads 102 - How to Clicks Into Profit
- Visibility: How To Find the Hole Sucking Profits
- Workflows: How to Optimize On a Daily, Weekly, Monthly & Quarterly Basis
- Experimentation: How to Test & Automate Profitability
- Troubleshooting: How To Solve Inevitable Problems
🚀 Google Ads 103 - How to Scale Google Ads For Advanced Advertisers
- Methodology: How to Vertically Scale Google Ads From A-Z
- Campaigns: Scaling Horizontally Through Campaign Themes
- Channels: Scaling Outside of Paid Search
Click Here to Join 1,000+ B2B Marketers Today and start leveling up your advertising skill set.
Takes < 90 seconds to sign up (seriously we timed it 😂)
People Also Ask
How can I effectively measure the success of my Google Ads campaigns for SaaS products?
Utilize key performance indicators (KPIs) such as conversion rates, cost per acquisition (CPA), and return on ad spend (ROAS). Implement tracking tools like Google Analytics to monitor user behavior and campaign performance.
What are the best practices for creating compelling ad copy that resonates with my target audience?
Focus on highlighting unique selling propositions (USPs), addressing customer pain points, and including clear calls-to-action (CTAs). A/B testing different ad variations can help determine what resonates most with your audience.
How can I optimize my landing pages to improve conversion rates from Google Ads traffic?
Ensure landing pages are relevant to the ad content, load quickly, and have a clear, concise design. Incorporate strong CTAs and minimize distractions to guide users toward the desired action.
What role does keyword research play in the success of Google Ads for SaaS, and how should I approach it?
Keyword research is crucial for targeting the right audience. Use tools like Google Keyword Planner to identify high-intent keywords relevant to your SaaS product, and consider long-tail keywords to capture more specific search queries.